Ramsey Subaru of Des Moines

Very helpful, friendly, knowledgeable and the staff works together to make sure we were happy. Great selection of certified used vehicles that we were able to choose from! together to make sure we were happy. Great selection of certified used vehicles that we were able to choose from! More

The employees I interacted with were friendly and extremely helpful. The dealership was clean, and all employees appeared to be wearing masks, cleaning common areas, and ensuring customers felt good extremely helpful. The dealership was clean, and all employees appeared to be wearing masks, cleaning common areas, and ensuring customers felt good about waiting inside while their car was serviced. More

Nathanial was great: friendly, respectful, and thorough. He treats every customer cordially and with no bias. Kim was friendly but missed to provide information upfront, multiple mistakes on the form, and n He treats every customer cordially and with no bias. Kim was friendly but missed to provide information upfront, multiple mistakes on the form, and not proactive causing multiple trips to the agency. More

Good experience Everyone was great help without trying to push anything extra. my expreience was thorough and made me feel confident in every step. would highly recom Everyone was great help without trying to push anything extra. my expreience was thorough and made me feel confident in every step. would highly recommend. More

I had great service from Jerry. He helped me get a rental for the day and when I had to work late, let me bring it back the next morning. My maintenance service was affordable and it was overall a good exper for the day and when I had to work late, let me bring it back the next morning. My maintenance service was affordable and it was overall a good experience. The woman at the desk taking my money was not in a happy mood, though. More

My issues have not been fully resolved After service, for several recall issues (coils, brake switch) and repair of key fob function, we discovered our high brake light was not working. Des After service, for several recall issues (coils, brake switch) and repair of key fob function, we discovered our high brake light was not working. Despite of one of the recalls involving service on a brake switch, this issue was not brought to our attention. Unfortunately, there is a new issue which has arisen with the key fob function, electronics and visual display. We are unsure if it’s related to the work done during the visit. The last item I will mention is that although we requested verbal approval for work beyond a certain dollar amount, we did not receive an estimate to indicate the eventual cost, and were surprised by the unexpected expense of the repairs, and now that the new issues have arisen, are concerned with having the issues corrected. More

Service was efficient thorough. I’m only withholding one star because during a surge in this pandemic masks were not required in the waiting room. star because during a surge in this pandemic masks were not required in the waiting room. More

Great people always helpful and knowledgeable and go above and beyond to make you feel welcome while at the dealership would recommend no matter the manufacturer of the vehicle you own above and beyond to make you feel welcome while at the dealership would recommend no matter the manufacturer of the vehicle you own More

Brian was great to work with. He was very thorough in explaining details of our new CX-5. He scheduled a separate appointment to go through everything with the other half. explaining details of our new CX-5. He scheduled a separate appointment to go through everything with the other half. More

Such a truly wonderful buying experience and I was so happy to find Paul Moser there as I had such a good experience with him 3 years ago. He delivers outstanding customer service and is so very attentiv happy to find Paul Moser there as I had such a good experience with him 3 years ago. He delivers outstanding customer service and is so very attentive to his customers needs and desires. Truly an asset to the Ramsey team! Thank you so much again! More