
Ramsey Subaru of Des Moines
Urbandale, IA
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Fine service, fair cashier The service on my vehicle has always been very good however the assistance in the cashier area leaves something to be desired. There is a sign in the The service on my vehicle has always been very good however the assistance in the cashier area leaves something to be desired. There is a sign in the service area not to put anything on the counter which is fine however the clerk then takes your credit card to their machine, turning her back to you, and I watched her touching her face, nose, eyes wherever. Then she handles the credit card again handing it back to me. So I have to put my belongings on the dirty floor but she can put her germs all over my credit card? It was a bit disturbing.. More
Nice place. Pleasant personnel and nice outdoor tables so easy to social distance while waiting. I have appreciated their listening to my concerns and doing what Pleasant personnel and nice outdoor tables so easy to social distance while waiting. I have appreciated their listening to my concerns and doing what is needed. Glad we bought from them. This was a recall service and it was easy! More
I worked with JJ and henwas very knowledgeable and friendly and the buying process was an absolute breeze! I would recommend him to anyone looking to purchase a used car! friendly and the buying process was an absolute breeze! I would recommend him to anyone looking to purchase a used car! More
We have bought 2 cars in 2 years from Ramsey. Were looking for car for daughter, they did not want to negotiate. Bought her car elsewhere, then saw they sold their car for *less* than we had tried to looking for car for daughter, they did not want to negotiate. Bought her car elsewhere, then saw they sold their car for *less* than we had tried to negotiate! More
I have always been treated well at Ramsey Mazda service. I would recommend their service department to everyone. They are also a very good dealership to purchase your car at. I would recommend their service department to everyone. They are also a very good dealership to purchase your car at. More
Relatively easy to schedule the service appointment. Work is done well and efficiently. On the sales side, we received less than helpful follow up on our emails inquiring into the purchase of a new vehicle. is done well and efficiently. On the sales side, we received less than helpful follow up on our emails inquiring into the purchase of a new vehicle. On the other hand a dealer in a town close to home was responsive to our inquiries so we purchased a new Forester there More
Dont know much about this dealership. So far, okay . I wanted a Subaru Outback and met with Mitch who was very professional. This is new for us! wanted a Subaru Outback and met with Mitch who was very professional. This is new for us! More
Very organized and efficient. Met my time constraint. Scott rectified a billing issue. He was wonderful to work with on this issue. Thanks so much. Scott rectified a billing issue. He was wonderful to work with on this issue. Thanks so much. More
Our service was excellent! Buying a car doesn't have to be a headache and we left feeling great. Would absolutely recommend to a friend. be a headache and we left feeling great. Would absolutely recommend to a friend. More
Greeting was friendly and professional. He was ready for us, went for a test drive. He explained everything thoroughly. Never felt any pressure to buy. Closing was very good also. Friendly people. us, went for a test drive. He explained everything thoroughly. Never felt any pressure to buy. Closing was very good also. Friendly people. More