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Ramsey Subaru of Des Moines

Urbandale, IA

Overview
Reviews
4.8
2,545 Reviews
Call Dealership (515) 278-6400
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9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,545 reviews

May 16, 2023

Finally just under an hour for rotation and oil change with an application. Return of car wash was a welcome touch More

by LABOUNTY@JUNO.COM
Recommend Dealer
Yes
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May 19, 2023 -

Ramsey Subaru of Des Moines responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lithia Ramsey Subaru Team

May 16, 2023

Very pleasant Friendly, informative and helpful. Prompt in getting me shuttled back and forth to my office. Advised me on what to do if my problem occurred before the replacement parts arrive. More

by DIXIEFL@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Matt
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May 19, 2023 -

Ramsey Subaru of Des Moines responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lithia Ramsey Subaru Team

May 15, 2023

A much improved customer experience. The service experience has improved over past appointments with lacking communication. More

by PVAUGHAN@NETINS.NET
Recommend Dealer
Yes
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May 18, 2023 -

Ramsey Subaru of Des Moines responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lithia Ramsey Subaru Team

May 15, 2023

They got me in quickly and completed the service I needed in a timely fashion. More

by jmpandian
Recommend Dealer
Yes
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May 18, 2023 -

Ramsey Subaru of Des Moines responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lithia Ramsey Subaru Team

May 12, 2023

I like the professionalism and ease that comes with getting my car serviced at Ramsey. I've never been disappointed with service. More

by DARRIONWEBER73@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Kevin Adam's
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May 17, 2023 -

Ramsey Subaru of Des Moines responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lithia Ramsey Subaru Team

May 10, 2023

Had the valve body my outback needed, but had to wait 5 days for some stupid O-rings. crazy More

by NA0
Recommend Dealer
Yes
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May 15, 2023 -

Ramsey Subaru of Des Moines responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Lithia Body & Paint of Des Moines Team

May 10, 2023

I needed some repair work , oil change and warranty work. Eden got me right in and the work was done in a very timely manner. Very pleasant atmosphere. More

by 6DEARDENS@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Eden Dearden
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May 15, 2023 -

Ramsey Subaru of Des Moines responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Lithia Ramsey Subaru Team

May 09, 2023

The service was ok but it definitely was the service that I use to get or that I get when I come during the week. Overall it was still good More

by grod20072008
Recommend Dealer
Yes
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May 12, 2023 -

Ramsey Subaru of Des Moines responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lithia Ramsey Subaru Team

May 09, 2023

Very friendly and professional They did a good job Everything went well and didn't take too long More

by michealdeanthomas@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Brandon Williams, Brandon Williams
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May 12, 2023 -

Ramsey Subaru of Des Moines responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Lithia Ramsey Subaru Team

May 08, 2023

Five Katerina Ross and she was great to work with! Super helpful and let me know all that was going on. I always appreciate the assistance I receive from the Subaru staff More

by JOHNREICH@TAGPARTNERS.ORG
Recommend Dealer
Yes
Employees Worked With
5
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May 11, 2023 -

Ramsey Subaru of Des Moines responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Lithia Ramsey Subaru Team

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