
Ramsey Subaru of Des Moines
Urbandale, IA
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Everything was great with the exception of the long wait past my appointment time for signing paperwork. The process was enjoyable and the people were very nice. past my appointment time for signing paperwork. The process was enjoyable and the people were very nice. More
Whenever I come in for any type of service, small or great, I am treated with upmost dignity and respect. And I can always expect to get a good deal. Just for example, I was charged only $7.40 total fo great, I am treated with upmost dignity and respect. And I can always expect to get a good deal. Just for example, I was charged only $7.40 total for parts and labor and tax when I recently came in to replace a taillight. And I got a free $8 carwash ticket to boot. Even with this minor repair, I was treated with the same high level of respect that you would expect if you were buying their best new car. And it's been this way for years. This is why I remain a loyal customer. More
We had an issue with our Subaru and Jerry handled it start to finish. Good communication and quick service. I used the early bird key drop off option. I would recommend. start to finish. Good communication and quick service. I used the early bird key drop off option. I would recommend. More
I made an appointment for a routine oil change and after arriving, I was informed that it would be about an hour. After asking for an update on my vehicle three different times, I was finally able to leave arriving, I was informed that it would be about an hour. After asking for an update on my vehicle three different times, I was finally able to leave after 3.5 hours! Not the first time this has happened at Ramsey, but it will be the last. More
Great team to work with. Spent time to discuss options and walk thru my items and concerns. Flexible with getting me into the department and in schedule. Thanks! and walk thru my items and concerns. Flexible with getting me into the department and in schedule. Thanks! More
Good, honest service at a fair price. I encourage your policy of not trying to induce customers into purchasing services that aren't needed! This will serve you long and well! policy of not trying to induce customers into purchasing services that aren't needed! This will serve you long and well! More
Rodney was a great help and took the time to explain things to me! Kim was also very helpful during our finance talk and walked me through everything! Great people! things to me! Kim was also very helpful during our finance talk and walked me through everything! Great people! More
great service I have been going to Ramsey for many years, have always had excellent service, the staff is very friendly, and very knowledgeable. I would recommend t I have been going to Ramsey for many years, have always had excellent service, the staff is very friendly, and very knowledgeable. I would recommend them to anyone. The sales staff is great, you could see the respect the team had for the management!! More
Brian was upfront with us and went through everything with us thoroughly, he was very curtius and answered all our questions and Danny in the finance department when over everything well and the process with us thoroughly, he was very curtius and answered all our questions and Danny in the finance department when over everything well and the process was quick. It was by far the best car buying experience i have had. I didn't feel like I was being taken advantage of. More
Staff is always helpful and easy to understand The workers are always quick to start the process and let you know they have a good place to wait with drinks and nibbles and the TV turned to Hou The workers are always quick to start the process and let you know they have a good place to wait with drinks and nibbles and the TV turned to House and Garden which is very good and NOT the awful CNN More