
Ramsey Subaru of Des Moines
Urbandale, IA
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Service Wish those meeting public were wearing masks. I needed to call after 4 hours to see if car was ready. Just had oil change and tire rotation. Wish those meeting public were wearing masks. I needed to call after 4 hours to see if car was ready. Just had oil change and tire rotation. More
Very helpful. The sales team was professional and helpful. I did not feel pressured in any way. We were comfortable discussing finances and what we needed in a car. The sales team was professional and helpful. I did not feel pressured in any way. We were comfortable discussing finances and what we needed in a car. More
Nice dealership with a friendly sales team. Helped me get into a new vehicle with relative ease. Natthanial helped make the process go as smooth as possible and I left the dealer extremely happy with my get into a new vehicle with relative ease. Natthanial helped make the process go as smooth as possible and I left the dealer extremely happy with my purchase. More
Totally satisfied Have always had excellent service. Go above and beyond expectations. Prompt, on time, keeping me in the loop. Considerate. Comfortable waiting area Have always had excellent service. Go above and beyond expectations. Prompt, on time, keeping me in the loop. Considerate. Comfortable waiting area with free water, coffee, etc More
I was not wanting to buy anything, but my old Outback had a different idea when it died. I met Paul and was soooo impressed at his knowledge of the cars on the lot that I was looking at purchasing. He did a different idea when it died. I met Paul and was soooo impressed at his knowledge of the cars on the lot that I was looking at purchasing. He did not use high pressure and I never felt like I was getting conned. He knows his products and was super personable. My husband is very picky about buying cars and the sales experience and he too was impressed. I appreciate Paul's help and knowledge. A huge plus was the delivery. It was not a time consuming and actually pleasant! He's a keeper and I would highly recommend him to anyone interested in a new Subaru or Mazda. Before I purchased this, I was hopeful about getting my Outback repaired. Dennis was awesome to work with in the service department too. Loved the experience with the whole team. More
I was very disappointed that none, not one, of your employees were wearing a mask. Your scuttle driver did have one available around his neck. At least your employees that mix with the public should be employees were wearing a mask. Your scuttle driver did have one available around his neck. At least your employees that mix with the public should be required to wear masks. A lack of a mask requirement flows from the top of your business and reflects a lack of concern for the well-being of your customers. Your services provided were fine. I assume Tim shares responsibility for your no mask policy and that explains his low rating. I had no interaction with him. More
We bought our first Subaru in 2004 and have bought five more since then. We keep returning to Ramsey because of the quality of the cars plus the professionalism of the staff. We have never had a bad expe more since then. We keep returning to Ramsey because of the quality of the cars plus the professionalism of the staff. We have never had a bad experience. More
Great people here. Flexible in time and good at answering your questions. You should make your own choice before you come here then discuss with them. your questions. You should make your own choice before you come here then discuss with them. More
The experience with Paul and Ramsey was excellent. Couldn’t have asked for more. Everyone worked well together and made the process flawless.Thank you for the excellent experience. Couldn’t have asked for more. Everyone worked well together and made the process flawless.Thank you for the excellent experience. More
Visit for regular auto service on my Subaru 2011 Outback As always, the Subaru service I received at Ramsey was great. Dennis and the others were friendly, professional and efficient. I continue to appreciat As always, the Subaru service I received at Ramsey was great. Dennis and the others were friendly, professional and efficient. I continue to appreciate their work. Thank you! More