Ramsey Subaru of Des Moines

Personal and professional! The employees start work right away and keep you up to date on what is happening through the process. No question is dumb and they explain things in The employees start work right away and keep you up to date on what is happening through the process. No question is dumb and they explain things in clear terms. They also have a nice place to wait. More

Great customer service! The buying experience at Ramsey was simple and straight to the point! Everyone was very helpful and we love our new van! We are thankful for their hel The buying experience at Ramsey was simple and straight to the point! Everyone was very helpful and we love our new van! We are thankful for their help in the process. More

Car Buying during Covid Price negotiation and options selection were done over the phone and email. Test drive solo. Good evidence of Covid preparedness and precautions at Price negotiation and options selection were done over the phone and email. Test drive solo. Good evidence of Covid preparedness and precautions at the dealership. Overall a great transaction. More

Professional service for reasonable dealer costs I've brought my Subaru Forester in here for different services including a recall and some expected repairs for a car with my mileage. They have alway I've brought my Subaru Forester in here for different services including a recall and some expected repairs for a car with my mileage. They have always been pleasant to work with. Timely, courteous, and reasonable costs for a dealership where you expect OEM parts and good service. More

Service Wish those meeting public were wearing masks. I needed to call after 4 hours to see if car was ready. Just had oil change and tire rotation. Wish those meeting public were wearing masks. I needed to call after 4 hours to see if car was ready. Just had oil change and tire rotation. More

Very helpful. The sales team was professional and helpful. I did not feel pressured in any way. We were comfortable discussing finances and what we needed in a car. The sales team was professional and helpful. I did not feel pressured in any way. We were comfortable discussing finances and what we needed in a car. More

Nice dealership with a friendly sales team. Helped me get into a new vehicle with relative ease. Natthanial helped make the process go as smooth as possible and I left the dealer extremely happy with my get into a new vehicle with relative ease. Natthanial helped make the process go as smooth as possible and I left the dealer extremely happy with my purchase. More

Totally satisfied Have always had excellent service. Go above and beyond expectations. Prompt, on time, keeping me in the loop. Considerate. Comfortable waiting area Have always had excellent service. Go above and beyond expectations. Prompt, on time, keeping me in the loop. Considerate. Comfortable waiting area with free water, coffee, etc More

I was not wanting to buy anything, but my old Outback had a different idea when it died. I met Paul and was soooo impressed at his knowledge of the cars on the lot that I was looking at purchasing. He did a different idea when it died. I met Paul and was soooo impressed at his knowledge of the cars on the lot that I was looking at purchasing. He did not use high pressure and I never felt like I was getting conned. He knows his products and was super personable. My husband is very picky about buying cars and the sales experience and he too was impressed. I appreciate Paul's help and knowledge. A huge plus was the delivery. It was not a time consuming and actually pleasant! He's a keeper and I would highly recommend him to anyone interested in a new Subaru or Mazda. Before I purchased this, I was hopeful about getting my Outback repaired. Dennis was awesome to work with in the service department too. Loved the experience with the whole team. More