
Ramsey Subaru of Des Moines
Urbandale, IA
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Great experience! Knowledgeable sales personnel. Not at all pushy. Takes as much time as the customer needs. Very professional. I would definitely come back. I will tell family and friends about my expe all pushy. Takes as much time as the customer needs. Very professional. I would definitely come back. I will tell family and friends about my experience. More
Ramseys is probably the easiest dealership I have ever worked with, or probably will ever work with. I thought it was going to be a horrible day of haggling with salesmen but they were straight to the poi worked with, or probably will ever work with. I thought it was going to be a horrible day of haggling with salesmen but they were straight to the point and didn't try to up sell me at all. 10/10! More
Jeremy was wonderful: knowledgeable, friendly, patient with our best interest in mind and facts to help us make a decision on buying the new car. Great experience! Would recommend the dealership to our fr with our best interest in mind and facts to help us make a decision on buying the new car. Great experience! Would recommend the dealership to our friends! More
It was a very easy process of buying a car there. I like the dealership for this reason because i dont have to look through a 1000 vehicles but i dont have 5 vehicles to choose from either. the dealership for this reason because i dont have to look through a 1000 vehicles but i dont have 5 vehicles to choose from either. More
New car The sales and service department personnel are always willing to listen and assist in working through issues that may develop or exist in the cars tha The sales and service department personnel are always willing to listen and assist in working through issues that may develop or exist in the cars that we have purchased. More
priorities in the service dept. I scheduled an appointment because of the recall on the pvc. My appointment was for 1:00. I had plans for the morning and it was more convenient to I scheduled an appointment because of the recall on the pvc. My appointment was for 1:00. I had plans for the morning and it was more convenient to drop my car off the evening before. The service department was closed so I wrote my information on an envelope provided. I wrote on it that I had a scheduled appointment but it was still treated as a "drop-off" and was not finished until well after 4:00. When I called around 2:00, I was told that drop-off cars are worked on when they can fit them in. I HAD a scheduled appointment and a two hour drive home. Needless to say I was not pleased. More
Everything went ok. Paul was cordial and allowed my daughter and I to drive the Crosstrek. There are many safety features but not enough time was spent on explaining them to me. I am left not knowing h daughter and I to drive the Crosstrek. There are many safety features but not enough time was spent on explaining them to me. I am left not knowing how to use a number of them. Reading the manual isn’t the same as actual hands on explanation and using them. I would like some help with this but not wanting to drive to Urbandale again. I would not recommend purchasing a $30,000 car with only one visit. More
All of the requested actions were performed. No fuss. Car dropped off the night before, phone call the next day to indicate that the work had been performed and the car was ready for pickup. Couldn’t h Car dropped off the night before, phone call the next day to indicate that the work had been performed and the car was ready for pickup. Couldn’t have been easier. More
Very friendly staff and a quick and easy buying process. Being able to do a lot of the paperwork online was a big time saver Being able to do a lot of the paperwork online was a big time saver More