Back

Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,551 Reviews

9625 Hickman Rd

Urbandale, IA

50322

Directions

By Type

Showing 2,551 reviews

May 22, 2020

ALL VERY GOOD AND FRIENDLY THE WERE VERY FAST AND THOUTOUH WITH ALL THEEY DID AND I AOPPRECIATE THERE TV PROGRAM THAT I ENJOYED AT THE TIE I WS THERE AND ALSO COULD HAVE WTER O More

by jeannesjennings
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Bracewell, Jeremy Medeiros, Dennis Parker
May 22, 2020

The sales person was very helpful. The display of vehicles was good representative of what I wanted to see. I would recommend others to consider your business. More

by Don.Hagquist
Recommend Dealer
Yes
Employees Worked With
Shiv Patel
May 23, 2020 -

Ramsey Subaru of Des Moines responded

Don thank you for taking the time to give us this review of our Vehicle sales display & of Shiv Patel who is one of our top team members here at Ramsey Auto center. We do appreciate it as its always nice to get a positive review on our efforts. Have a great summer Tim Jennings General Sale Manager Ramsey Auto Center

May 22, 2020

They are always very helpful and timely on my oil changes. Polite and appreciate their service. I ask questions and they always have an answer. More

by linda_shep
Recommend Dealer
Yes
Employees Worked With
Tim Jennings, Chris Donahue, Kim Freeborn, Jerry Vansickel, Allan Fitz
May 23, 2020 -

Ramsey Subaru of Des Moines responded

Linda thank you for taking the time to tell us about your service experience. Our staff truly appreciates you taking the time to write this and for being a loyal customer. Tim Jennings General Sales Manager Ramsey Auto center

May 22, 2020

Great experience with Ramsey once again. The sales and finance associates we worked with made everything fast, easy, and seamless. We are committed to Ramsey for our More

by Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Freeborn, Dejah Hassler
May 23, 2020 -

Ramsey Subaru of Des Moines responded

Thank you Rose for the very kind words regarding your experience here with our Sales team. We truly appreciate your business. Tim Jennings General Sales Manager Ramsey Auto Center

May 22, 2020

The sales person told me the noise I was hearing was just road noise that outbacks were known for. It was a bad bearing like I said and was repaired by another Subaru dealer. So much for certified preowned. More

by eglaze
Recommend Dealer
Yes
Employees Worked With
Kim Freeborn, Jeff Rauen
May 23, 2020 -

Ramsey Subaru of Des Moines responded

Eglaze, I'm sorry for any miss communication on the noise you were concerned about. You mentioned it was a bad wheel bearing and was repaired by another Subaru store. If so I hoping it was covered by the Certified Warranty. Please when you have time call me and we can review the conversation you had with our team member and I will review it with them as well. Tim Jennings General Sales Manager Ramsey Auto Center 515-278-6400

May 21, 2020

nice dealership Had a good experience dealing with Travis.I never felt any pressure to buy or look at anything but what I wanted.I also liked the fact that although t More

by vadrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Jameson,and Kim lee, Jeff Rauen
May 21, 2020

I really enjoyed working with Travis. I have always hated the entire process of purchasing a new car but he made it easy and very fun! More

by jpierce515
Recommend Dealer
Yes
Employees Worked With
Travis
May 21, 2020

Brian made the buying experience painless. He walked us through all the features of the car, made sure we felt comfortable with our decision, and made sure not to make the process last any longer than need More

by erinmrempe
Recommend Dealer
Yes
Employees Worked With
Brian - 5 stars!, Phil Johnson, Natthanial Devick
May 23, 2020 -

Ramsey Subaru of Des Moines responded

Thank You for taking the time to write this review about your experience you had with Brian during your purchase and delivery. Brian truly wants his customers to feel at ease and to understand their vehicle of choice before leaving the dealership. Please know if you ever have any other question's or concerns about the car you can always reach out and he or someone will help you during your ownership. Again Thank YOU!! Tim Jennings General Sales Manager Ramsey Auto center

May 20, 2020

X x x x x x x x x x x x x x x x x x x x x x x x x x More

by lederhaas
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
May 20, 2020

Everyone was so helpful! Mitch was amazing! He walked me through everything and was so helpful with all of my questions. I would highly recommend this dealership! More

by crosby.lester
Recommend Dealer
Yes
Employees Worked With
Tim Jennings, Mitch Williams, Michael Novak, Pat Klinefelter
...
99
...