Ramsey Subaru
Ramsey, NJ
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3,990 Reviews of Ramsey Subaru
Engine light Told me what was wrong and a few other things. Came in under estimate and on time very satisfied. Esma was great told me a time and it was spot on. Fo Told me what was wrong and a few other things. Came in under estimate and on time very satisfied. Esma was great told me a time and it was spot on. Followed up with a call to make sure I was happy. More
Oil Change I came for oil change, Esma Bakta took care of it. She was courteous, friendly and professional. Keep it up. I have no problem recommending Ramsey Su I came for oil change, Esma Bakta took care of it. She was courteous, friendly and professional. Keep it up. I have no problem recommending Ramsey Subaru to any friends or relatives. More
Did not receive service My only complaint why I left 4 not 5 stars is when people say "no" to a service plan offered by the financing representative 3x in a row that should b My only complaint why I left 4 not 5 stars is when people say "no" to a service plan offered by the financing representative 3x in a row that should be acknowledged accepted and we move on. The financing rep continued to press. I was disappointed and frustrated by this. All others I worked with i Mauricio and Clay were excellent. More
Love my first Subaru! I leased my first Subaru Forester and love it! Mat was our salesman, he was so friendly and explained every single detail to us. Even his working ho I leased my first Subaru Forester and love it! Mat was our salesman, he was so friendly and explained every single detail to us. Even his working hours was finished, he stayed with us and answered my all questions. Thank you Mat! Congratulations on your coming baby boy :) More
Forester Servicing Danielle Aceto was great and took care of everything that needed to be done. Everything that needed to be performed was. Unexpected battery change, bu Danielle Aceto was great and took care of everything that needed to be done. Everything that needed to be performed was. Unexpected battery change, but can't take a chance. More
Quick, honest, efficient service Ramsey Subaru Service managed all the service on my 2010 Outback from 80,000 to 185,000 miles. I've always been comfortable with their entire operatio Ramsey Subaru Service managed all the service on my 2010 Outback from 80,000 to 185,000 miles. I've always been comfortable with their entire operation. It continues to be the only place I take my 2017 Outback for service. More
Service Advisor Rude I had a service appointment regarding difficulty with the Starlink apps not functioning, specifically the Magellan navigation system. The service advi I had a service appointment regarding difficulty with the Starlink apps not functioning, specifically the Magellan navigation system. The service advisor was impatient and rude saying, “I don’t know what you are talking about “ and that Starlink was only the emergency button. I tried to explain to him that it came with apps and they were not functioning. When the apps appeared on the screen he still insisted he had never seen this before and didn’t know what it was. The issue I have is that his attitude was challenging as if I had done something wrong. How can he work in Subaru Service and not have knowledge of Starlink? He told me I didn't have the correct phone for Starlink to work, however I had just been to Liberty Subaru 2 weeks prior and the Starlink navigation system worked. also I knew that the Starlink app needed to be updated and needed help with that. I never got that far....he told me my phone was causing the problem. End of visit. PS my son was able to quickly update Starlink so that the naviagation and other apps are now working. The service advisor was rude, challenging, and impatient. More
Oil Change and Check Up Normally, I wouldn't complete a survey but these guys were WONDERFUL AND SO FRIENDLY. I WAS TRULY IMPRESSED! SPENT AN HOUR TOPS! I WILL BE GOING BACK! Normally, I wouldn't complete a survey but these guys were WONDERFUL AND SO FRIENDLY. I WAS TRULY IMPRESSED! SPENT AN HOUR TOPS! I WILL BE GOING BACK! KEEP UP THE GREAT WORK GUYS!!! I only regret not getting their names : ( but they were just all so very nice and knowledgeable! More
Fast, fair, amazing All the staff were helpful, efficient and friendly. Car was exactly what we were looking for. Alex and cory are a pleasure to work with. All the staff were helpful, efficient and friendly. Car was exactly what we were looking for. Alex and cory are a pleasure to work with. More
Service and Esma They are great Esma is always a pleasure to deal with. She is efficient, friendly, and follows up on everything. Always happy with her customer servic They are great Esma is always a pleasure to deal with. She is efficient, friendly, and follows up on everything. Always happy with her customer service. More










