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Ramsey Volvo

Ramsey, NJ

4.5
1,252 Reviews

575 State Route 17

Ramsey, NJ

07446

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1,252 Reviews of Ramsey Volvo

March 31, 2012

Plain and simple. The whole experience was easy and rewarding. Though, we already knew what we were going to buy, we changed our mind. This was due to Stan's knowledge and patience. We did not feel rus More

by NickNet8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Rosen
Apr 13, 2012 -

Ramsey Volvo responded

Thank you for the great review. It doesn't have to be a difficult experience to buy a great automobile. It is imperative that each of our sales consultant completes a needs based analysis with our customers to insure that we professionally assist in selecting the right vehicle for your family and budget. When we take the time to do this correctly, it usually has good results. Please enjoy your car for many years and please call me personlly if we ever fall short of your expectations. Sincerely Frank Benedict General Sales Manager Ramsey Volvo

March 08, 2012

I know a fair amount about car dealerships from the inside as my step-father owned a Chevrolet dealership in California over 30 years ago. I worked there during my late high school years. While that More

by jgt10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Parker, his boss Frank and Tim in the finance department
Mar 09, 2012 -

Ramsey Volvo responded

Wow..Thank you! Your review will serve as a great coaching tool for me to use with all my sales consultants. We become so accustomed to selling and delivering new cars that sometimes we forget what a "big deal" an exceptional experience is to a customer. I'm so happy that you came away from your experience with an appreciation of what we try to do every day. As a favor, however, please pick up a phone or a pen if we ever fall short of your initial experience. It is even more important to identify areas where we can improve and I promise that I will continue to work to make your ownership experience exceptional.

February 13, 2012

I have already recommended Ramsey Volvo - hope it works into a sale I was extremely satisfied with the assistance I received in purchasing my new Volvo I have been a Volvo owner for 11 years and LOVE my More

by SDBORER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Rosen and also a finance person
Feb 13, 2012 -

Ramsey Volvo responded

It was great to spend some time with you Saturday. I am anxious to know how this Volvo will fit into your "fleet". Thank you for your review and thank you for giving us the opportunity to earn your business. I'm aware that we were not the closest dealer to you, but, I'm confident that we will continue to be the dealer that makes your ownership experience exceptional. Frank Benedict General Sales Manager Ramsey Volvo

Mar 09, 2012 -

Ramsey Volvo responded

Referrals are the lifeblood of our business. Thank you for recommending us to a friend or family member. I promise that we will not take your confidence in us lightly and will provide a VIP experience to anyone that you decide to send to us. By the way, please don't forget the referral coupons that you received when you picked up your car, they are good for car payments or $$$ up to $500.

February 09, 2012

I would highly recommend this dealer due to their professionalism and courtesy. They were very patient at every step explaining all details from the car to the financing. I found Gary Parker a plea More

by moshepe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Parker & Tim in finance
Feb 10, 2012 -

Ramsey Volvo responded

Thank you for your review and thank you for recognizing Ramsey Volvo and your salesperson, Gary Parker. We understand that taking delivery of a new car can often be overwhelming and we always want to insure that you can enjoy your new car fully. Frank Benedict General Sales Manager Ramsey Volvo

February 09, 2012

Every person who I had contact with at Ramsey Volvo was pleasant and helpful - Gary and Frank were courteous and in NO WAY pushy - They answered all of my questions and never rushed or pressured me at all More

by tucker8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary and Frank (Manager) in sales - Doug and Pat in service- Tim in Credit
Feb 10, 2012 -

Ramsey Volvo responded

Making your shopping, purchasing and ownership experience exceptional requires that everyone at our dealership is on the same page, (The one with the customer's picture on it). Thank you for letting us know that we did a good job for you, but, more importantly, if we ever fall short of your initial experience, let us know that too! Enjoy your new Volvo. Frank Benedict General Sales Manager Ramsey Volvo

January 29, 2012

The Representative at this the location were very friendly. There were very hands on with me. The explained everything about the vehicle I purchase. I would recommend this dealer ship. Thank You More

by Jose60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Rosen
Feb 10, 2012 -

Ramsey Volvo responded

Thank you for your review. We are very proud of the quality of our pre-owned inventory. I'm happy that you received a good impression of us and our staff. Please consider recommending us when a friend or family member is in the market for a New or Pre-owned vehicle. Frank Benedict General Sales Manager Ramsey Volvo

January 17, 2012

My husband and I went to 6 dealership and finallly went to Ramsey volvo when by phone beat the price a previous car dealer gave us. We were lucky to meet Gary Parker who was very professional,straighforwar More

by ilikemyvolvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Parker, Tim (finance)
Jan 17, 2012 -

Ramsey Volvo responded

I cannot guarantee that we will always be able to provide you with the lowest price on every quote, but, I can guarantee that your shopping and purchase experience will always reflect our concern for finding just the right vehicle for you and your family and giving you good reasons to select a Volvo and to make Ramsey Volvo your dealership of choice. Thank you again for the faith that you placed in us. Frank Benedict General Sales Manager Ramsey Volvo

January 10, 2012

Everyone was very professional and a pleasure to do business with. We would buy another car from them and use their service department also. We came from Rhinebeck NY to purchase a car because of Stan More

by Tennis 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
Jan 12, 2012 -

Ramsey Volvo responded

Thank you for your review. I know that you travelled quite a distance to purchase a vehicle from us but I'm confident that the trust you placed in us will still make sense during your ownership. Thank you for your business.

Jan 12, 2012 -

Ramsey Volvo responded

Thank you for your review. I know that you travelled quite a distance to purchase a vehicle from us and I'm confident that the trust you place in us will still make sense during your years of ownership. Thank you again for your business. Frank Benedict General Sales Manager Ramsey Volvo

January 06, 2012

Stan Rosen was professional and knowledgeable about the Volvo product. Answered all my questions without putting presure on me to buy the car. He was very helpful in determining what I needed in the car ( More

by billa2z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Rosen
Jan 12, 2012 -

Ramsey Volvo responded

It doesn't have to be a "nightmare" to purchase a car. I am fortunate to have a sales staff that presents our product professionally and makes the buying experience a good one. Thank you for noticing our efforts and more importantly, thank you for your business. Sincerely, Frank Benedict General Sales Manager

Jan 12, 2012 -

Ramsey Volvo responded

It doesn't have to be a "nightmare" to purchase a car. I am fortunate to have a sales staff that presents our Volvo's in a professional manner and makes the purchase experience exceptional. Thank you for noticing our efforts and thank you for your business. Frank Benedict General Sales Manager Ramsey Volvo

December 31, 2011

Knowledgable, courteous, professional and hard working individual. A pleasure to do business with. Not your average "Car Salesman". I bet Gary could sell $1,500.00 suits at a Specialty Clothier! More

by jimandnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Parker
Jan 12, 2012 -

Ramsey Volvo responded

Thank you for your review and your kind words about Gary. It is a shame, however, that the average "Car salesman" exists and makes the shopping and purchase experience less enjoyable than it could be. I promise that I will continue to work hard to insure that there is nothing about our dealership that is "average". Sincerely Frank Benedict General Sales Manager

Jan 12, 2012 -

Ramsey Volvo responded

Thank you for your review and your kind words about Gary. It is a shame, however, that the "average" salesman still exists and makes the shopping and purchase experience less enjoyable than it could otherwise be. I promise that I will continue to work hard to insure that there is nothing "average" about our dealership. Frank Benedict General Sales Manager Ramsey Volvo

Feb 18, 2012 -

jimandnan responded

I hope you understood my comment....There is nothing average about your dealership - truly above average!

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