Ramsey Volvo

Outstanding customer service. Arrived at dealership and was pleasantly greeted. Explained to issues encountered with vehicle that morning. The service associate took the car without question and performed was pleasantly greeted. Explained to issues encountered with vehicle that morning. The service associate took the car without question and performed the needed repairs More

Great job. Service was quick, easy and professional. Thanks again. Not sure what else I can say other than all was great and made the service easy Thanks again. Not sure what else I can say other than all was great and made the service easy More

Great experience , first time for us , very professional , chris Corrigan and his team were terrific , very knowledgeable , kind and easy to work with considering the current circumstances , chris Corrigan and his team were terrific , very knowledgeable , kind and easy to work with considering the current circumstances More

Came in for routine maintenance and the team was friendly and fast, excellent service as always from Volvo! Also nice to see the dealership taking plenty of health and safety precautions to mitigate risk of and fast, excellent service as always from Volvo! Also nice to see the dealership taking plenty of health and safety precautions to mitigate risk of Covid exposure. thank you! More

Excellent, no nonsense transaction. Both Tom and John were a pleasure to deal with. I highly recommend Ramsey Volvo. Ask for John Montenegro. Great price and great service. were a pleasure to deal with. I highly recommend Ramsey Volvo. Ask for John Montenegro. Great price and great service. More

Check engine light not addressed. Was then told 350 miles out of warranty so $170 charge to check in. Given the times and situation where is the compassion?! out of warranty so $170 charge to check in. Given the times and situation where is the compassion?! More

Quick and efficient as always - thank you!! easy to business with , friendly staff but this survey process should not require customers to type 25 words... what if they have nothing to say? Time is mon business with , friendly staff but this survey process should not require customers to type 25 words... what if they have nothing to say? Time is money ... feedback for your customer survey team More

The service dept was great. The appointment was for same day and quick. They even checked the spare tire pressure for me. The dealership is ver convenient. day and quick. They even checked the spare tire pressure for me. The dealership is ver convenient. More

If I was able to rate our salesmanzero stars I would, If I was able to rate our salesman zero stars I would, but the system would not let me continue if didn't click at least one. We unfortunately did no If I was able to rate our salesman zero stars I would, but the system would not let me continue if didn't click at least one. We unfortunately did not have a good experience at Ramsey Volvo. Our salesman was extremely manipulative and condescending. He degraded me over the phone and began lecturing me on how to negotiate in the future. In addition, we specifically asked a question the night before we were going to pick up our new car to make sure it included a certain feature we wanted and he assured us it did. The next day we noticed our car did not have this feature and addressed it to him. He said that is not what we asked and "read it" the wrong way. I showed him the message that we sent him, from the night before, assuring him that is what we asked and he refused to look at it. Our entire experience at the Ramsey dealership was NOT a pleasant one and created unessecary stress that I can't afford with my health condition. For a luxury vehicle at a high end dealership spending over fifty thousand dollars, I am not sure how Ramsey Volvo separates themselves from not only other Volvo dealerships, but also other manufacturers. I had better customer service and respect at the Toyota and Honda dealerships from previous cars I have purchased in the past. More

Professional service in challenging circumstances I was reluctant to schedule our 30K service during the coronavirus outbreak but after consulting with our sales rep Chris Corrigan, decided to proceed I was reluctant to schedule our 30K service during the coronavirus outbreak but after consulting with our sales rep Chris Corrigan, decided to proceed. The service reps John and Steve were reassuring and helpful. Service was performed promptly with all concerns addresses and car was immaculate when returned to us. More