Randall Ford
Fort Smith, AR
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I had an engine light trip prior to a trip i had planned. Robert got me in and discovered it was a sensor problem on a diff vent. They had the part and fit the truck in for repair. Very satisfied from start Robert got me in and discovered it was a sensor problem on a diff vent. They had the part and fit the truck in for repair. Very satisfied from start to finish. More
My service was very easy to work with dropped my vehicle off and gave me a ride back to work kept me updated with my vehicle is ready off and gave me a ride back to work kept me updated with my vehicle is ready More
DAVE HARDWICK IS THE BEST! ! I WILL NOT TAKE MY CHEVY TAHOE ANYWHERE ELSE UNLESS IT HAS TO BE A CHEVY PART!!!!!! ! I WILL NOT TAKE MY CHEVY TAHOE ANYWHERE ELSE UNLESS IT HAS TO BE A CHEVY PART!!!!!! More
The dealership conned me into paying $3500 down then signed me up for a $3000 gap insurance & $970 warranty. I requested to cancel & the validate all of this- they basically ignored. I requested ALL det signed me up for a $3000 gap insurance & $970 warranty. I requested to cancel & the validate all of this- they basically ignored. I requested ALL details in their files on my behalf- also ignored. Nothing was described conspicuously- and he even forged my signature (due to electronically signing) on the last document stating the dealership is in charge of APR. the original deal said I had to pay $1200 down- they continued to go up. Now I’m in a contract in which was illegal to begin with- they would have known that had they studied the laws of contracts/ loans. They also ran my credit 11 times and my husbands 22 times with only ONE form of consent that legally allows ONE run to happy. More
Outstanding customer service, the staff were very knowledgeable and friendly. I would highly recommend using them for serving your vehicle. knowledgeable and friendly. I would highly recommend using them for serving your vehicle. More
I've been buying and trading cars with Randall for the last 32 years and I can tell you this is the supremely best dealership in the entire country. Dave Hardwick is the best ever service manager , on th last 32 years and I can tell you this is the supremely best dealership in the entire country. Dave Hardwick is the best ever service manager , on the rare occasion you should need help. More