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Randall Ford

Fort Smith, AR

4.2
181 Reviews

5500 Rogers Ave.

Fort Smith, AR

72903

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Showing 181 reviews

April 24, 2023

I had an engine light trip prior to a trip i had planned. Robert got me in and discovered it was a sensor problem on a diff vent. They had the part and fit the truck in for repair. Very satisfied from start More

by Alberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
April 03, 2023

David in commercial service is very easy to work with. He is always very polite and helpful. More

by brian.holland
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David (Commercial Service)
March 20, 2023

My service was very easy to work with dropped my vehicle off and gave me a ride back to work kept me updated with my vehicle is ready More

by kevin.patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon smith, Bradford Randall, Victor Magana
March 01, 2023

DAVE HARDWICK IS THE BEST! ! I WILL NOT TAKE MY CHEVY TAHOE ANYWHERE ELSE UNLESS IT HAS TO BE A CHEVY PART!!!!!! More

by smayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVE HARDWICK IS AWESOME!!!!!!!!, Bradford Randall, Victor Magana
January 17, 2023

The dealership conned me into paying $3500 down then signed me up for a $3000 gap insurance & $970 warranty. I requested to cancel & the validate all of this- they basically ignored. I requested ALL det More

by Cheyenne22owens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bradford Randall, Victor Magana
December 29, 2022

The service advisor was friendly, helpful, and knowledgeable. The work was done at the appointed time and for the quoted price. More

by Ranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know his name
November 07, 2022

Very easy to work with and keeps me updated on my vehicle during maintenance work More

by kevin.patterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradford Randall, Victor Magana
October 18, 2022

The service person Randy is awesome he takes care of you need me people like him More

by nvail1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Khounvisay
July 11, 2022

Outstanding customer service, the staff were very knowledgeable and friendly. I would highly recommend using them for serving your vehicle. More

by Mark_meyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Magana
June 13, 2022

I've been buying and trading cars with Randall for the last 32 years and I can tell you this is the supremely best dealership in the entire country. Dave Hardwick is the best ever service manager , on th More

by fastbk67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hardwick, Bradford Randall
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