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Randall Ford

Fort Smith, AR

4.3
255 Reviews

5500 Rogers Ave.

Fort Smith, AR

72903

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255 Reviews of Randall Ford

December 29, 2020

Committed/Determined service department. I had a tricky warranty issue on my F-250 and Randy would not give up until the problem was solved! More

by Mark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Khounvisay
November 02, 2020

We have used Randall Ford for all our service needs for years always receive fast courteous service. We traded in our vehicle on a new Ford Escape and received and excellent deal and really like the car wi More

by maxsmith12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Magana
October 06, 2020

Peter Rossum made the car buying decision one of the best and easiest we have ever been able to do!! Super thankful thank you again! More

by Hamricknoah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Rossum
October 03, 2020

Please Stay Away from Randall Ford at all cost they sold us a Lemon knowing the car had many problems but failed to disclose it to us saying that it's been through service and inspection and it's was good t More

by Tdirks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Collins
October 01, 2020

Had a GREAT experience purchasing a preowned minivan!! Excellent care & super friendly staff!! Very pleased with the online contact and face to face care given. More

by Steve&Angie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
September 20, 2020

Did me right. Peter my salesman really went above and beyond to get me into something that fit my budget. Thank you for all of your help. More

by ashleymeadows479
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, Noah
August 24, 2020

They picked my Expedition up for service and detail. The service advisor communicated with me the suggestions for service and priced everything out before proceeding. When the car was delivered I was very More

by baileyrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
June 05, 2020

They worked with me very well, we got what we wanted and they made my dreams come true, I’ve been wanting a Mustang for as long as I can remember and they made it happen and I’m so thankful for them More

by Judge W
Recommend Dealer
Yes
Employees Worked With
Peter Rossum & Noel R. Harvey Jr.
June 05, 2020

computer malfunction. We had a computer malfunction concerning the UBS insert. Repaired after part was ordered. All went well. Ricky in service was very helpful during the More

by stevesharum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky in service
May 15, 2020

They were very efficient, professional and friendly. Lounge was comfortable and wait time was reasonable. I was impressed by how the dealership is coping with these difficult times. More

by lintonpd
Recommend Dealer
Yes
Employees Worked With
Service Department
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