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Randy Curnow Buick GMC
Kansas City, KS
284 Reviews
Welcome to Randy Curnow Buick GMC Inc.! We are a family owned and operated store. Our owners are also local. We are located 5 miles East of the Kansas Speedway in KC,KS, which can be easily accessed via I70-78th Street. We are a full service dealer (Sales, Service, Parts & Body Shop). Come see the Curnow difference and be a part of our family. Thank you for your business and reviews! They help us tremendously.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 284 reviews
December 19, 2015
What a GREAT dealership and experience!!! We have bought alot of vehicles around the country and by far this dealership, Randy Curnow GMC, and it's employees are the best!! George is very fri We have bought alot of vehicles around the country and by far this dealership, Randy Curnow GMC, and it's employees are the best!! George is very friendly and knowledgeable about the Yukon and was great to deal with! He even spent time explaining how to setup and use everything on the vehicle! Kayla was great explaining about the followup checkup on our new Yukon, which we have never had in the past with other dealerships. She offered to show us around the dealership as well! Curtis was awesome and explained all forms dealing with the final sell of the Yukon and explained how to utilize the warranty! Finally there was Shawn that detailed our new Yukon. This new vehicle looked better at pickup than any others we have bought! All of them offered that if we need anything we could call either of them. This dealership is GREAT and all are friendly! Even though they are not the closest dealership to us we will take our Yukon to them for services as well as to buy other vehicles in the future. What a great experience!!!Thank you very much!! More
by Tressa
Employees Worked With
Other Employees :
Sales George Kildow and Shawn that cleaned my Yukon to get it ready for me., Kayla Hewitt
Helpful December 17, 2015
The Quest for the Holy Tahoe My car buying experience at Randy Curnow Buick GMC could not have been better. I had a specific vehicle in mind and the staff did not stop searching u My car buying experience at Randy Curnow Buick GMC could not have been better. I had a specific vehicle in mind and the staff did not stop searching until we had located exactly what I was looking for. The vehicle was shipped to and certified at the dealership for an extremely affordable price. Max and the people of Randy Curnow Buick GMC went above and beyond what was expected, and in the process earned themselves a life long customer. More
by Carlson92
Employees Worked With
November 23, 2015
The drive was worth it We traveled from lees summit, MO to make this purchase!!! Convienet location right off of I-70!!! We would definitely recommend! Thanks so much, Randy We traveled from lees summit, MO to make this purchase!!! Convienet location right off of I-70!!! We would definitely recommend! Thanks so much, Randy Curnow Buick GMC!!! More
by Mstarr
Employees Worked With
Bill Washington, Kayla Hewitt
November 19, 2015
I'v haved service done on my truck We have bought 3 cars from Randy Curnow each time we have treated with respect Lee has been are salesman each time. Joe D. in service has taken care We have bought 3 cars from Randy Curnow each time we have treated with respect Lee has been are salesman each time. Joe D. in service has taken care of our cars for long time we trust him with his recommendation to are cars. More
by gm123
Employees Worked With
Joe Dizmang
November 06, 2015
Friendly, Professional and Excellent service This was my first visit to this dealer since I had not lived in KC for 17 years. I selected the agency by the close location to my home. The Service This was my first visit to this dealer since I had not lived in KC for 17 years. I selected the agency by the close location to my home. The Service Advisors were friendly and responsive. I checked in with Mr Josh Pauley who knew my name from the inital scheduling discussion. Mr Joe Dizmang managed my repair. He was friendly and profession. He created reasonable expectations and saw that they were met. While there I got a quote on a new set of tires from him. I will buy them from the Randy Curnow dealership because of the friendly and helpful spirit of their employees. I will seek their assistance with purchasing a new car in the near future. One of the best service experiences I have ever had! I also interfaced with Mr Mike McCabe and enjoyed meeting him. He is the kind of guy with whom I would like to play golf. The employees were all first rate. More
by Dr Norman C Estes
Employees Worked With
Joe Dizmang, Josh Pauley
November 05, 2015
Great car buying experience I work nights so working around my schedule is not easy. But Renee was very patient and pleasant she truly made my car buying experience very good. I work nights so working around my schedule is not easy. But Renee was very patient and pleasant she truly made my car buying experience very good. More
by aroark69
Employees Worked With
October 04, 2015
Great service experience. Wouldn't trust my vehicle to anyone else. They always take care of my needs and are a pleasure to deal with. I will continue to have my vehicle servic Wouldn't trust my vehicle to anyone else. They always take care of my needs and are a pleasure to deal with. I will continue to have my vehicle serviced here. More
by MattGMC
Employees Worked With
Joe Dizmang, Josh Pauley, Mike McCabe
August 11, 2015
Absolutely GREAT! We brought our 2009 Buick Lucerne in to have the brakes and the traction system checked out. We had an ll o'clock appointment and got there about 15 We brought our 2009 Buick Lucerne in to have the brakes and the traction system checked out. We had an ll o'clock appointment and got there about 15 minutes early and Josh met us right away. He said they would be doing something necessary to check the traction system immediately, then will know where to start after lunch. My husband was with me. He has Parkinson's and tires easily. The fella who's office is across the hall from the waiting room, brought us water and asked if there was anything he could do for us. He left for lunch and when he came back he had ice cream cups for both of us. He was so kind and considerate. The world would be a better place if there were more people like him. I had asked that they check out everything, all the fluids, tires, the broken rubber on the passenger's rear door. I explained to Josh that I am 80 years old and do all the driving and I wanted everything in good condition. He assured me that it would all be taken care of. I knew it was going to take a while and it was about 5 hours. The brake pads needed replacing, then they took care of everything that they checked out. They also aligned the tires. When they brought the car around for us to leave, I didn't recognize it, it was so nice and clean. Everyone was very nice and it was so nice to know that I didn't have to worry about things for a while. We appreciate the treatment that we've always gotten at Randy Curnow. Anabell Phillips More
by queenmother
Employees Worked With
Josh Pauley
July 21, 2015
Professional, courteous, friendly and knowledgeable staff. It was a real pleasure to meet Josh Burgoon. This young man was welcoming, courteous, friendly and a pleasure to deal with. He was knowledgeable as we It was a real pleasure to meet Josh Burgoon. This young man was welcoming, courteous, friendly and a pleasure to deal with. He was knowledgeable as well. He is a credit to his employer. I also dealt with Max Curnow, Curtis Martin and few others who were also courteous and friendly. I would highly recommend Randy Curnow Buick GMC dealership to anyone. More
by emil
July 19, 2015
Bogus EPA charges I had a check engine light on it ended up being a sensor in my steering wheel. The tech who did the work explained it well what the purpose of the sen I had a check engine light on it ended up being a sensor in my steering wheel. The tech who did the work explained it well what the purpose of the sensor was. Prior to the work being performed I asked how much? They said $391 without tax. I got the bill it was $454. I was charged an additional $25.87, I asked Josh what this charge was he said it was a hazmat fee charged by the EPA. I complained to Burrows that this was not in the work quote and I got my money back I also asked what this "Misc. charge was for, he went into a hazmat explanation. I had my doubts and called the EPA and they said they don't have dealerships and repair shops charge fees. I talked to the service manager after I talked to the EPA and asked about this misc charge. He started off about hazardous materials. I stopped him and advised him that I talked to a Mr. Brown at the local EPA office In KC. The service manager transitioned into the they have to maintain their equipment like the lifts that need lubes, greases, hydraulic fluids and degreasers, towels etc.. I then told him I had a steering wheel sensor replaced and a lift was not used and probably little to no degreasing required. He said they charge 10% up to $25 for this "hazmat fee." I assume that it produces extra profit. $25 dollars by alot of lubes, greases, hydraulic fluids, and degreasers More
by Jeff B Edwardville
Employees Worked With
Service manager and a service rep with the last name of Burrows, Josh Pauley
