Randy Kuehl Honda
Cedar Rapids, IA
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5,115 Reviews of Randy Kuehl Honda
I just bought my first-ever car from them, a 2024 Honda HRV. I was very pleased with the experience; before I even got to CR, Justin texted me with all kinds of questions. When we started the process, I w HRV. I was very pleased with the experience; before I even got to CR, Justin texted me with all kinds of questions. When we started the process, I was a little overwhelmed, but the guy who I was working with was kind and explained everything because I had no idea what I was doing. The reason I am giving them 4 stars is that they explained everything that works in the car, but they did not show me how to use the remote start, which led to the battery dying and having to have my car towed back up to CR (but I didn't have to pay for the new battery and the tow truck). When I had to have my car towed back up to CR, Justin (the manager) kept me updated and even sent me a temporary car so I could get to class without charge. Besides the little hiccup, it was a great experience overall. More
From the phone call seeking information, to setting up the appointment, to having my tires replaced, my experience was polite, professional, and easy! Thanks for great customer service Randy Kuehl Honda! the appointment, to having my tires replaced, my experience was polite, professional, and easy! Thanks for great customer service Randy Kuehl Honda! More
Always friendly and professional! Very timely on completing work! The waiting area is great! I have used them for a number of years and always feel good about their workmanship and. R Very timely on completing work! The waiting area is great! I have used them for a number of years and always feel good about their workmanship and. Results! I highly recommend them! More
John G, in service, has been incredible as we continue to troubleshoot an airbag issue with never-ending tenacity. His communication has been incredible, not only with us but also with the internal service t troubleshoot an airbag issue with never-ending tenacity. His communication has been incredible, not only with us but also with the internal service team and our extended warranty company. This dedication to determining the root problem has put our fears at ease. THANK YOU John & the service technicians! More
The attention, professionalism and speed I got as soon as I pulled on to the service drive was excellent. They listened, had me drive with a technician to make sure they understood completely my concerns. I pulled on to the service drive was excellent. They listened, had me drive with a technician to make sure they understood completely my concerns. The courtesy shuttle home was very much appreciated and efficient. More





















