
Randy Kuehl Honda
Cedar Rapids, IA
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5,032 Reviews of Randy Kuehl Honda
The service department was able to get me in on very short notice, and the problem was resolved and fixed within 48 hours. I appreciate John keeping me informed and giving me his initial thoughts on the short notice, and the problem was resolved and fixed within 48 hours. I appreciate John keeping me informed and giving me his initial thoughts on the phone. Overall this was a great experience. More
It was a good experience all in all. The only thing was The door moldings were not quite straight on one side. But not enough to change. The one thing that I can see the dealership t The only thing was The door moldings were not quite straight on one side. But not enough to change. The one thing that I can see the dealership to do for that extra step with customer service. Is when someone brings in their vehicle for work. Fill up their gas tank. People won’t forget that! I was in customer service for 40 years More
The process of buying a vehicle was easy. Tim was extremely knowledgeable and not pushy. The negotiation was quick and professional. As long as my new Honda turns out to be good, I will plan Tim was extremely knowledgeable and not pushy. The negotiation was quick and professional. As long as my new Honda turns out to be good, I will plan to shop there for my next vehicle too. More
It was a long time from ordering my new CRV to delivery (almost five months), but Mark communicated regularly to me on a weekly basis over the past three months which kept me informed of the status and mad (almost five months), but Mark communicated regularly to me on a weekly basis over the past three months which kept me informed of the status and made me comfortable that the extended delivery date was going to be met, which it was. Mark showed that he cared about me as a customer. Mark was the sole reason that I did not cancel my order and go to another dealership or switch to a different brand. My ratings would be significantly lower without Mark. More
Having to buy a new car is very stressful. Jeff made the process very smooth and painless. He was very patient with all my questions and answered all of them with ease and his knowledge of a Jeff made the process very smooth and painless. He was very patient with all my questions and answered all of them with ease and his knowledge of all the different males and models of Hondas was very extensive. I would definitely go back when it's time to purchase another Honda. Bot only did Jeff take extra time to helpe get things programmed on new HRV, he explained everything in great detail. All these new features are mind blowing. Mike in finance was also, extremely helpful. He had all the paperwork ready for me to sign. The whole process from start to finish with Jeff and Mike was the best car buying experience I've ever had. A++++++++ all across the board. More
Friendly, fair, very accommodating, transparent. My salesman Mark alway kept me updated on everything. Very good at his job and a cool guy on top of that. It was a pleasure! My salesman Mark alway kept me updated on everything. Very good at his job and a cool guy on top of that. It was a pleasure! More
I had a great experience buying a Honda CR-V from this dealer. Christopher Kaegbein was the sales representative and helped me through the process. I recommend this location and sales representative! dealer. Christopher Kaegbein was the sales representative and helped me through the process. I recommend this location and sales representative! More