
Randy Kuehl Honda
Cedar Rapids, IA
Filter Reviews by Keyword
By Type
5,034 Reviews of Randy Kuehl Honda
John Geiger is one of the best service reps i have ever worked with. He is very thorough in explaining what you need to do now and don't. Keep up the great job!! worked with. He is very thorough in explaining what you need to do now and don't. Keep up the great job!! More
Recently my 2017 Honda Civic with just 11K mileage had AC problem: the compressor was broken and had to be replaced. Since the 3-year warranty had expired, the estimate was up to $2500. I worked with Honda problem: the compressor was broken and had to be replaced. Since the 3-year warranty had expired, the estimate was up to $2500. I worked with Honda America, the original manufacturer to get their approval for a replacement. Based on my brand loyalty (as owner of 3 Hondas) they approved for a replacement at no cost as a goodwill gesture. Randy Kuehl Honda, worked with Honda America to get the parts in reasonable time and replaced the compressor. They did an excellent job. More
Prompt service, was able to get us in right away, considering we had car troubles and don't live in the Cedar Rapids area and needed the service completed before we headed back home. Communication w considering we had car troubles and don't live in the Cedar Rapids area and needed the service completed before we headed back home. Communication was great and let us know exactly what the issue was before performing the recommended service. More