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Randy Kuehl Honda

Cedar Rapids, IA

4.8
5,035 Reviews

4835 Edgewood Rd NE

Cedar Rapids, IA

52411

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5,035 Reviews of Randy Kuehl Honda

November 16, 2020

Chris was our salesperson. He was great to work with as well as the sales manager! I would recommend him to anyone looking to buy a car! More

by liz.crivello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Kaegbein
November 13, 2020

We’ve been buying cars from Chanin for over a decade. He’s friendly, knowledgeable, and keeps us coming back. We also continue to have our vehicles serviced at Randy Kuehl. More

by SALUD909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Dirks
November 13, 2020

The new location is so convenient and efficient. As always, service was thorough and quick. I appreciate that oil change includes overall systems check assuring me if the safety of my car. More

by JAHNEL.KAY49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
November 12, 2020

Always a great experience from the sales floor to the finance department. No pressure, put customers first and make the process so easy! Always look forward to the next lease and working with the team. More

by Iowamom
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chanin Dirks, Mike Marsack
November 12, 2020

Everyone in the service department is so friendly. And I really like the new space...it's much more inviting than the old one. I actually do not mind having to get my car serviced as the service department More

by DWINTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger, Blake Jones
November 12, 2020

No pressure and very kind! Wes and Jason were absolutely great! First Honda we have ever bought! No pressure or pushing! Had no plan to buy that day but so glad we did! More

by Bravesncolts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Tedford, Wes Skow
November 12, 2020

Salesman were friendly and very helpful in explaining how the car function. No pressure to buy bbb bbbb bbb bb bb bb bb bb bb bb More

by Tomapel47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Carson, Jason Tedford, Wes Skow
November 11, 2020

We purchased our Pilot new in 2018. From the very beginning the display caused problems. Intermittently the camera will stay on and only go off when the car turns off. Recently it will sometimes no More

by JTAYLORFAM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Blake Jones
Dec 16, 2020 -

Randy Kuehl Honda responded

Hello Jeff, I have since communicated with you and Julie and am diligently working with American Honda District Parts and Service Manager as well as the American Honda Field Technical Specialist who is communicating with American Honda Engineering. The first stage of this repair is to duplicate your concern so we can properly diagnose what part or parts are defective or are failing. We were unable to do that during your first visit. We will continue to pursue this with American Honda in order to get your vehicle repaired to your satisfaction with the hope that this incident can be resolved and your confidence in the Honda brand, as well as Randy Kuehl Honda can be restored. Thank you for your time. Paul, Parts and Service Director

November 11, 2020

The people in their service department were courteous and the agreed upon service was completed in a timely manner at an affordable price. It was easy to schedule/reschedule around my busy life. Their shuttl More

by SHARRINGTON270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
November 10, 2020

Wes, Dan Q, and Jason helped me as I was looking to buy a new vehicle. Wes was especially patient and professional as he took his time to explain a lot about the vehicle I had interest in. I'm glad I visited More

by workpeh.reeves3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Quinby, Jason Tedford, Wes Skow
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