Randy Kuehl Honda

No masks worn indoors Efficiency, communication, service...5 star quality. While plexiglass is in place between work stations, there is no plexiglass between service repre Efficiency, communication, service...5 star quality. While plexiglass is in place between work stations, there is no plexiglass between service representatives and customers. Not all service employees wore masks and there was no social distancing by representative who handed the car keys to me or while going over service summary of charges. I had to keep moving away from him. During COVID, I will be looking for another Honda service department who does practice CDC recommended public guidelines for preventing spread of COVID. More

Great hassle free experience. Wes, Dan and Mike did a great job and made it very pleasant. It was our 3rd honda and our 2nd new. - Hansens great job and made it very pleasant. It was our 3rd honda and our 2nd new. - Hansens More

Feedback for Chris Kaegbein Chris was very personable and customer service oriented.  He made car buying enjoyable and was not pressuring for one vehicle or another vehicle.  He Chris was very personable and customer service oriented.  He made car buying enjoyable and was not pressuring for one vehicle or another vehicle.  He took the time to show my daughter all the amenities that the vehicle had and demonstrated how they worked.   More

Great car, great service! My husband and I purchased a new Honda HR-V and this was the best car buying experience I've ever had! Chanin Dirks was easy to work with. He had the My husband and I purchased a new Honda HR-V and this was the best car buying experience I've ever had! Chanin Dirks was easy to work with. He had the paperwork all ready to go so we weren't there for longer than necessary. He explained the functions of the new car and was very patient with our questions. When it's time to buy another car, I would definitely go back to this dealership. Thank you! More

First Car Purchase I recently purchased my first car at Randy Kuehl. Dan, Wes, and Mike made the process very easy and straight forward for someone, like myself, that ha I recently purchased my first car at Randy Kuehl. Dan, Wes, and Mike made the process very easy and straight forward for someone, like myself, that had never been through this process. I would highly recommend Randy Kuehl Honda in Cedar Rapids! More

David is always pleasant and gets me an appointment whenever I need it to fit my schedule. He always explains my bill and what they have done to my Honda. Everyone at Randy Kuehl has been very helpful whenever I need it to fit my schedule. He always explains my bill and what they have done to my Honda. Everyone at Randy Kuehl has been very helpful and easy to deal with. More

These were great guys. They walked me through the car I was buying and were able to answer all my questions. I financed the car with them which they were helpful and polite about. I never once felt pushed. was buying and were able to answer all my questions. I financed the car with them which they were helpful and polite about. I never once felt pushed. They just walked me through my options and had me on the road in 3 hours tops. More

oil change and tire rotation Service was performed promptly. I had a little trouble with the online appointment set up. I thought I had an appointment, but they indicated I did Service was performed promptly. I had a little trouble with the online appointment set up. I thought I had an appointment, but they indicated I did not. More

Great people and service and amazing facility. Got greeted by John and we discussed my appointment and the new building. He remembered my name which is nice and David checked me out and we talked a Got greeted by John and we discussed my appointment and the new building. He remembered my name which is nice and David checked me out and we talked a bit and he knew me as a past customer. Both guys are outstanding employees. More

Good honest service. It would be nice to have a complimentary car wash. Also, I would have like to have seen my service rep wearing a mask. complimentary car wash. Also, I would have like to have seen my service rep wearing a mask. More