
Randy Marion Buick GMC Truck
Huntersville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,440 reviews
Easy to deal with people straight out front. Good interaction good mechanics. Will keep them in by if my car needs more repairs in the future. Good interaction good mechanics. Will keep them in by if my car needs more repairs in the future. More
Nothing I brought my vehicle in for was EVER fixed. . .but you sure were paid before giving me my keys.the absolute worst experience in all my years of owning a car . .but you sure were paid before giving me my keys.the absolute worst experience in all my years of owning a car More
Our salesperson, Jennifer, has been our go to for a long time. In need, so I called her up and was surprised to find out she no longer worked for our preferred car dealer. We knew wherever she is she would time. In need, so I called her up and was surprised to find out she no longer worked for our preferred car dealer. We knew wherever she is she would take care of us. If you would have told me we would be in a brand new Buick, I would have laughed at you. Let me tell you, we are so happy and satisfied with this purchase and as always Jennifer took care of us! Your dealership has truly gained a tremendous asset in Jennifer! She's the best! Oh and Jaerae! He's absolutely the best finance guy we have ever worked with! You have a great team in those two professional, positive, genuine, and all around great people! Your new customer for life! Sandra, Darrell and Ben Kimball More
Hector does a wonderful job of scheduling my service work. He keeps me informed and is waiting for me when I arrive. He took great care in getting me a loan vehicle scheduled. work. He keeps me informed and is waiting for me when I arrive. He took great care in getting me a loan vehicle scheduled. More
Would you please get a Pepsi-Cola machine there? I might be asking too much but if you could I will greatly appreciate. Thank-you I might be asking too much but if you could I will greatly appreciate. Thank-you More
The people were friendly the experience was pleasant and it was a short wait time the waiting room was it was a nice comfortable area and everything seem to go well, even though they were having problems wi it was a short wait time the waiting room was it was a nice comfortable area and everything seem to go well, even though they were having problems with electricity and computer problems they still were able to get my car done in a minimal amount of time More
I love seeing the updates to the process you are putting in place. I brought my Denali in for an oil change and the whole process from scheduling the appointment to dropping off my SUV to the waiting room e in place. I brought my Denali in for an oil change and the whole process from scheduling the appointment to dropping off my SUV to the waiting room etc - it was all very easy. More
The facilities were excellent. My service crew was top notch in keeping me informed on my truck progress via text and in person. My service crew was top notch in keeping me informed on my truck progress via text and in person. More
Incompetent technician unable to diagnose the problem, instead "repaired" a part that I did not confirm was actually bad. I demonstrated the problem to the technician...they took the car back and 20 minu instead "repaired" a part that I did not confirm was actually bad. I demonstrated the problem to the technician...they took the car back and 20 minutes later the customer service rep says to just live with the problem. This is not the first time I had bad service with replacement of wrong parts. However this is my last visit to the dealership. More