Back

Randy Marion Buick GMC Truck

Huntersville, NC

4.7
1,440 Reviews
We offer one of the largest Buick, GMC inventories in North Carolina. Find the perfect vehicle for your lifestyle at Randy Marion Buick GMC Truck.
Contact Dealership

13701 Statesville Rd

Huntersville, NC

28078

Directions

By Type

Showing 1,440 reviews

August 16, 2023

Easy to deal with people straight out front. Good interaction good mechanics. Will keep them in by if my car needs more repairs in the future. More

by JERRY6342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

Nothing I brought my vehicle in for was EVER fixed. . .but you sure were paid before giving me my keys.the absolute worst experience in all my years of owning a car More

by MSTT68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector
August 15, 2023

Our salesperson, Jennifer, has been our go to for a long time. In need, so I called her up and was surprised to find out she no longer worked for our preferred car dealer. We knew wherever she is she would More

by SANDRA KIMBALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer in sales and Jaerae in finance
August 14, 2023

Hector does a wonderful job of scheduling my service work. He keeps me informed and is waiting for me when I arrive. He took great care in getting me a loan vehicle scheduled. More

by MNORM53
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

Would you please get a Pepsi-Cola machine there? I might be asking too much but if you could I will greatly appreciate. Thank-you More

by Ronner Byers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Eslick
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

The people were friendly the experience was pleasant and it was a short wait time the waiting room was it was a nice comfortable area and everything seem to go well, even though they were having problems wi More

by PANDPM146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

I love seeing the updates to the process you are putting in place. I brought my Denali in for an oil change and the whole process from scheduling the appointment to dropping off my SUV to the waiting room e More

by TRACEMANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Eslick
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

ALWAYS A PLEASURE TO DEAL WITH RM BUICK. GREAT STAFF AND HECTOR IS A GREAT MGR. IN AND OUT WHEN THEY SAID. JD More

by DFJD62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
HECTOR-GOOD MAN.
August 14, 2023

The facilities were excellent. My service crew was top notch in keeping me informed on my truck progress via text and in person. More

by BAMSING
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

Incompetent technician unable to diagnose the problem, instead "repaired" a part that I did not confirm was actually bad. I demonstrated the problem to the technician...they took the car back and 20 minu More

by jamesradler
Workmanship
Recommend Dealer
No
Employees Worked With
Hector
...
134
...