Randy Marion Buick GMC Truck

The service department was very trustworthy, professional, friendly and informative. Easy to work with, and always willing to help. Ask for Hector. professional, friendly and informative. Easy to work with, and always willing to help. Ask for Hector. More

I always just drop off and go to work and Cindy handles everything else for me. Then I’ll come get once completed. She does her best to complete my vehicle needs and in a timely manner everything else for me. Then I’ll come get once completed. She does her best to complete my vehicle needs and in a timely manner More

Very friendly and extremely knowledgeable people making our purchase a great experience, especially since we were repeat customers. our purchase a great experience, especially since we were repeat customers. More

4 th vehicle purchased from this dealer. Service is fine but getting late in the evening so never filled up the truck with gas Service is fine but getting late in the evening so never filled up the truck with gas More

Extremely slow, even when they did only the very basic service. They forgot to put the sticker for next maintenance. They never return my call when I call them after the service, even when they said me service. They forgot to put the sticker for next maintenance. They never return my call when I call them after the service, even when they said me that they will call me during the day. More

Everyone I came in contact with was nice, friendly and professional. My salesperson was Aubrey Cross. I cannot say enough about what a pleasant experience it was working with her from initial phone call t professional. My salesperson was Aubrey Cross. I cannot say enough about what a pleasant experience it was working with her from initial phone call to signing the papers. More

Went in for L87 recall and service was performed quickly and no issues or charges. and no issues or charges. More

Very easy and accommodating no pressure sales and I received a great deal ! Thank you received a great deal ! Thank you More

My wife took our Yukon in for an oil change and to have infotainment system reviewed as it is slow and doesn't function as it should, with constant skipping on SiriusM. They tried to upsell a 55k mile serv infotainment system reviewed as it is slow and doesn't function as it should, with constant skipping on SiriusM. They tried to upsell a 55k mile service package even though the vehicle isn't even at 49k miles yet. Hector pulled out a folder and showed that many customers complain of infotainment issues with 2023 Yukons. I was charged $191 for the work on infotainment system - was emailed an invoice... I called Hector on 9/23 at 1246 and left a voicemail as I wanted to understand the charges and if anything else needs to be done with infotainment system. 3 days later and still haven't heard back - will be going elsewhere when I look to buy a new vehicle in near future. More

I brought my Buick in for routine brake maintenance. Everything went smoothly as always. I've been maintaining my Buick with Randy Marion for 10 years now and I've never had any issues. Everything went smoothly as always. I've been maintaining my Buick with Randy Marion for 10 years now and I've never had any issues. More