Randy Marion Buick GMC Truck

Saturday, we showed up to see a 4Runner, the 4Runner was not there, was told it was in Statesville for cleaning and reconditioning.. Came back Monday found the 4Runner to be in a disappointing condition. Sa not there, was told it was in Statesville for cleaning and reconditioning.. Came back Monday found the 4Runner to be in a disappointing condition. Salesman's promised to clean it up, and wrote in contract adding floor mats to seal the deal. We purchased that Monday picked up Tuesday again was told floor mats would be delivered in a week. 3 weeks go by I call and was told there was a "mix up" and my mats DID NOT get order per the signed contract. Salesman further exacerbates the situation by challenging the validity of the addition by stating, "the mats were just penciled in" inferring he didn't have to honor the agreement he was just doing me a favor. After this experience I called back the next day and asked to speak with the sales manager. I was forwarded to the sales managers voicemail and left a message with my name and number and what the issue was regarding. This was 3 days ago and I still have not received a call back from the sales manager or the promised floor mats that were written in my contract. I did however receive this request to rate my experience via email so here it is. BUYER BEWARE More

Randy Marion Buick/GMC in Huntersville, NC; made my experience of buying a car seamless. I knew what car I wanted, contacted the dealership for specifics and verification that the vehicle was on the l experience of buying a car seamless. I knew what car I wanted, contacted the dealership for specifics and verification that the vehicle was on the lot. I put a deposit down, sight unseen. When I arrive at the dealership 3 days later, my expectations were exceeded. Payment was set up easily with the business manager. I also want to thank my salesperson for his efforts and ability to make this happily happen. Shout out to Esteban!!! More

Saw the truck online, they helped secure the truck before somebody else bought it Online somebody else bought it Online More

Very nice experience! The salesman was wonderful and the financial guy! It was an great experence The salesman was wonderful and the financial guy! It was an great experence More

S. Horton and Steve from finance were very helpful. One of the fastest car purchases I have made. of the fastest car purchases I have made. More

Service writer Hector Delucca is very knowledgeable and helpful and always gets my problems fixed. I highly recommend. Manager Damon Martin was more than helpful and instrumental in assisting me with getti helpful and always gets my problems fixed. I highly recommend. Manager Damon Martin was more than helpful and instrumental in assisting me with getting my "like new" 2015 GMC Yukon Denali. I love it! Other people listed in this survey are no doubt good as well but I can not place them so I did not review them. More

My salesman, Cameron was absolutely fantastic. A pleasure to work with fast efficient, and was able to meet all of the required requests in order to make the transaction happen. A pleasure to work with fast efficient, and was able to meet all of the required requests in order to make the transaction happen. More

Kory was amazing! Hard working salesman! Damon was excellent! Steve is not recommended by me. Hard working salesman! Damon was excellent! Steve is not recommended by me. More

Took my suv and truck to get service and they never disappoint our vehicles got well taken care of. disappoint our vehicles got well taken care of. More

Good service - appointment easy to make and went as planned. I’m a repeat customer and will continue. planned. I’m a repeat customer and will continue. More