Randy Marion Buick GMC Truck

Excellent customer service and knowledgeable finance manager, and Jennifer was extremely helpful. After being in your car lit foe over twenty minutes, Jennifer was the only sales person that showed an manager, and Jennifer was extremely helpful. After being in your car lit foe over twenty minutes, Jennifer was the only sales person that showed any interest, thank you Jennifer More

My feedback is about the maintenance costs, my Acadia 2017 has failed since year 1 for one thing or another, mainly electrical stuff. Services in Marion Buick are more expensive than what I used to pay w 2017 has failed since year 1 for one thing or another, mainly electrical stuff. Services in Marion Buick are more expensive than what I used to pay with my dealer in Wisconsin, I have used this dealer for scheduled maintenance and repairs in the las 7 months. One of the repairs was for an oxygen sensor change which costed almost 500, last 100k scheduled service costed more than 1000, now there is a new check engine light in my truck for a new failure and they want to charge more than 700. My truck market price is less than 10k and these repairs and services cost between 5 to 10% of the total cost of the truck. Definitely I will look for local shops for fair repair and maintenance costs. By the way, the last visit to this dealer they charged 150 plus tax just for diagnosing my truck, and by the way they told me exactly the same thing than the guys in the Autozone where I scanned the truck days before FOR FREE! I truly think you guys are over valuing your service, I no longer see the Cost-Benefit of taking my truck there, I’ll replace my acadia soon and and for sure I won’t replace it for another GMC, as I said, it has failed since year 1 More

Great service minimum waiting Very attentive to our needs and wants very respectful and professional needs and wants very respectful and professional More

Very well managed. Our salesman was very knowledgeable, and helpful for making my decision. Plenty of vehicles to look at and compare. So many, but I definitely found t Our salesman was very knowledgeable, and helpful for making my decision. Plenty of vehicles to look at and compare. So many, but I definitely found the diamond! More

Mason and Will were very professional. They both respected my time and business. They always make the process pleasant. They both respected my time and business. They always make the process pleasant. More

Always a great experience! Friendly and caring associates. Chip was amazing and helpful with whatever we needed. Damon was very caring and ready to help as usual. I definitely Friendly and caring associates. Chip was amazing and helpful with whatever we needed. Damon was very caring and ready to help as usual. I definitely recommend 😊 More

Great experience as soon as I walk in the door and limited amount of cars on hand. limited amount of cars on hand. More

Everyone at the dealership was super helpful and friendly. I highly recommend choosing Randy Marion for your next vehicle. friendly. I highly recommend choosing Randy Marion for your next vehicle. More

We arrived on time. Immediately taken in at service desk. Complete services finished in a half hour. Great experience on a Saturday! Immediately taken in at service desk. Complete services finished in a half hour. Great experience on a Saturday! More

The salesmen were quick to respond and provide service to us. Stephen Horton was very responsive, professional, and knowledgeable. He provided the information I requested during our initial phone call and us. Stephen Horton was very responsive, professional, and knowledgeable. He provided the information I requested during our initial phone call and worked with us to set up the appointment for our visit to the dealership. Steve Rogers and Stephen Horton both helped us the day of the sale. The way the finance process was conducted was not transparent. Signatures were obtained quickly on the large horizontal tablet that was on the finance man's desk. However, we could not see all of the charges until later when we got home and were reviewing all the documents. Also, the breakdown of the total vehicle cost was never reviewed with us. We were just given a final monthly cost (which was higher than we anticipated.) More