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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
773 Reviews

773 Reviews of Randy Marion Buick GMC Truck - Service Center

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January 24, 2025

Service was done very quickly. ...I was there less than an hour. The way it should be. More

by Petevw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia in Service
January 23, 2025

Service appointment was completed quickly and efficiently. Staff was professional and courteous. First time Buick owner. More

by SCHAVISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Had my car in for a repair recall received it back dirty maybe a complimentary wash could have been done and all least some fas just to make the gas light go off More

by ginastaggers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
January 19, 2025

Service advisor Kenny Caldwell went the extra mile to have service technician find and solve issues I was having with my Yukon More

by piccommissioner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Caldwell
January 18, 2025

On time with my service . Staff was friendly. Clean environment and neat . Happy with care More

by PATUMANAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Justin did a great job with a tough situation. He kept me assured that problem would be resolved. Justin is a true professional at customer service and an excellent communicator. Any other mech More

by randall.leathers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
January 17, 2025

Server was good. Still want on the part ordered for the lock on the door. Have not heard anything about when the door can be fixed. More

by bighams01
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

The employees are not friendly. I recommend that they engage more with their customers. Thanks More

by awhitley46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Excellent customer service. Fast service. They will try and get you out of the door as soon as possible More

by felpous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Eze
January 13, 2025

Service was great very thorough when discussing issues. Provided calls with updates and pricing was very good repairs once issues were found. More

by reco.faulkner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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