Randy Marion Buick GMC Truck - Service Center

We recently moved to the Charlotte area. My wife drove her Acadia Denali to the store but it wouldn’t start when she came out. A roadside service got it running, but I wanted to make sure we My wife drove her Acadia Denali to the store but it wouldn’t start when she came out. A roadside service got it running, but I wanted to make sure we got a permanent fix. It was 2:30 pm so Iwasnt sure I would be able to get it seen the same day. I called Randy Marion GMC and a very pleasant woman told us to bring it in. At the dealership Service Advisor Kenny Caldwell met me. He was very friendly and professional and immediately got the vehicle back for service while I waited. Within a short period of time, the repair was done and I was on my way. It was a great experience and I will be bringing my vehicle back for service when I need to. I can’t say enough good things about the incredible customer service. More

Put the wrong mileage on my truck and would not put the correct mileage. added 150,000 miles to my truck. My truck had only about 100,000 they put 250,000. My brakes were replaced for the first time. How c correct mileage. added 150,000 miles to my truck. My truck had only about 100,000 they put 250,000. My brakes were replaced for the first time. How can a truck I have 258,000 miles and only use one set of brakes? More

Got my service done and I was in and out. Appreciate the efficiency, quality and customer service. Appreciate the efficiency, quality and customer service. More

The only problem I had is that my air condition was not connected when I left. I’ve been trying to contact them and nobody has returned my calls. connected when I left. I’ve been trying to contact them and nobody has returned my calls. More

Justin did an awesome job and was easy to communicate with.I Appreciate his help with.I Appreciate his help More

Always professional, knowledgeable, and willing to satisfy their customers. Thank you for being there for all my Yukon needs. satisfy their customers. Thank you for being there for all my Yukon needs. More

They explained everything and did what they said they would do. Thanks for diagnosing and fixing the issue. would do. Thanks for diagnosing and fixing the issue. More

Justin my service rep made my experience seamless he is a stud if I could hire him I would stud if I could hire him I would More

Kenny did a great job getting my info and getting my truck ready . He explained everything to me. truck ready . He explained everything to me. More

My Yukon was running hot so I knew I had to get it to the dealership quickly. My service advisor was very professional and helped get my vehicle into service quickly. Fortunately Randy Marion had the parts i dealership quickly. My service advisor was very professional and helped get my vehicle into service quickly. Fortunately Randy Marion had the parts in stock and were able to make the repairs and get me in and out in just a few hours! More