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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
799 Reviews

799 Reviews of Randy Marion Buick GMC Truck - Service Center

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November 02, 2024

Had engine light come on do to bad thermostat. Brought car in without appointment and it was fixed in a few hours. Hats off to the team for a great job. More

by chemist52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Service writer Hector Delucca is very knowledgeable and helpful and always gets my problems fixed. I highly recommend. Manager Damon Martin was more than helpful and instrumental in assisting me with getti More

by jamesmhowell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

The Service Managers are great. But the actual work can be questionable. I picked up my vehicle yesterday and one of the tires was inflated to 52lbs. The rest at 35lbs. No stick More

by FRANKENBERGNC
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Hector DeLuca
October 27, 2024

Took my suv and truck to get service and they never disappoint our vehicles got well taken care of. More

by Glenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Delucca
October 27, 2024

Good service - appointment easy to make and went as planned. I’m a repeat customer and will continue. More

by cpbrownjr1971
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Good service will come back again for any other maintenance needed or service required.s More

by JCOLL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Everyone ensures I am taken care of. Exceptional service! Minimal wait times, job has always been done right the first time. More

by carlskw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Service was great, minimum waiting time and the escort service to the house was great. Very professional team and staff. More

by lbdrummerboy2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

I left my brand new 2024 Buick Envision for an entire week because the new Infomation Screen is broken (no respone on bottom part of screen) and they still couldn't get the part I needed to fix the vehic More

by rsalpiet
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Ezeji
October 21, 2024

Cynthia Vasques was very helpful scheduling my appointment. She was very professional and courteous. I was very pleased with the with my experience. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Vasquez
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