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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
773 Reviews

773 Reviews of Randy Marion Buick GMC Truck - Service Center

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August 17, 2024

Sales person was very nice. The process was longer than anticipated. But sales was nice and accommodating. More

by reross22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa.
August 16, 2024

Randy Marion always goes the extra mile in making sure we are taken care of. They let me know what was going on with my truck and gave me realistic expectations to cost and timing for service as well as purc More

by ritter.chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Brown
August 13, 2024

No complaints. All service needs were met. They identified another problem and informed me that it was covered under warrantee without me asking. More

by JGOODSON75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ezegi
August 13, 2024

Randy Marion GMC in Huntersville has the best customer service and service team I've ever had to use. The most professional team in my opinion to work with customers in distress or in need of service. I f More

by dstacy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Caldwell
August 13, 2024

Awesome experience. Recommend for purchase of vehicle and service. Kenny Caldwell awesome service manager. If you go there for service ask for Kenny. If you need a vehic More

by ABMANESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Caldwell.
August 13, 2024

I took my car for an oil change. It was changed with no problems. I asked about any other service needed and I was informed everything was good. Everyone in the service department wa More

by PWGILCHRIST72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2024

Easy to book an appointment. Check in is quick. And Justin always takes care us. More

by CEET2002
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin
August 10, 2024

Excellent service Friendly personnel My appt. Was at 2:30pm my car was serviced right on time. More

by madelman55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

Great dealership. Staff is very helpful and friendly. We love our new truck and love the accessories that were installed after sale. More

by jkinley_rm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Eslick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Brown
August 09, 2024

Chandler saw I was a little blonde female and told me I needed new tires ASAP. My car has 35k miles and plenty of tread. Also, shop took my wheel lock so when I got a nail in my tire, I was screwed. Tha More

by mark.kifer
Workmanship
Recommend Dealer
No
Employees Worked With
Chandler in the shop. No clue who Chris is
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