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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
771 Reviews

771 Reviews of Randy Marion Buick GMC Truck - Service Center

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August 06, 2024

Wonderful customer service very nice customer service waiting area great service and very friendly employees More

by HOTBROWNBDMF62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

GREAT SERVICE DEPARTMENT ONLY ISSUE WAS GM TEC DEPARTMENT NOT BEAING ABLE TO GET MY TRUCK PROGRAMED AFTER REPLACING A MODULE. More

by DTERRY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector, Andrew, Chandler
August 04, 2024

Got in on time, the crew was ready for me. They finished in a timely manner, waiting area was nice and comfortable More

by REWALLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

I wouldn't take my Buick Envision anywhere else! The Service Dept. personnel are always friendly, helpful and, fast (which I appreciate since I usually wait). I'd give them more than 5 stars if I More

by reenier76
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

great customer service Kenny caldwell in service Dept is very helpful and gets you in and out in in a very timely fashion More

by MARYLYNN.KELLY49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Service Rep Hector was very helpful and explained the services performed with ease and clarity. More

by seelemvw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Delucca
August 04, 2024

Courteous, completed the diagnostic to find the issue causing the trouble and kept me informed of the process and how it would be handled. More

by IZQSUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
August 04, 2024

Great Dealership with very helpful and kind staff. .. Highly Recommend they seem to know their stuff... More

by DrEvil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Always good communication and response time. I had my truck in for oil change and they alerted me of an issue with my low brake pad sensor being defective/ missing. Ordered the part for me and More

by JUSTIN.REVELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
August 02, 2024

Service department is always on point. They do a great job with communicating and making sure the customer is in the loop. More

by SNWALPOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler
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