Randy Marion Buick GMC Truck - Service Center

I came in for and oil change and tire rotation. I was told everything was done, I walked around the truck and the tire Lug Nuts were never tightened. My tire could have come off while I was driving I was told everything was done, I walked around the truck and the tire Lug Nuts were never tightened. My tire could have come off while I was driving home More

Brought in for oil change. When driving down road after oil change. Hear wind passing through. Touch my weathertech window visor and its loose. Once stopped access both weather When driving down road after oil change. Hear wind passing through. Touch my weathertech window visor and its loose. Once stopped access both weather strip covers. Weather strips removed and reinstalled incorrectly. Called Tuesday and left message with service advisor. No callback. Called back on Tuesday and was told they didn't do it. Great More

The team that answered the phone has not knowledge of anything. I would like to get a call from a manager or owner so I can tell my poor experience. anything. I would like to get a call from a manager or owner so I can tell my poor experience. More

No one explained to me what the repair meant or what to look for if there are issues. look for if there are issues. More

Inaccurate estimate of time it would take to complete. Also tried to upsell unnecessary services. Also tried to upsell unnecessary services. More

Randy Marion did great service in timely manner. I will be returning for my next service. I will be returning for my next service. More

Cindy was great! She was friendly and easy to work with. Thanks so much Cindy! She was friendly and easy to work with. Thanks so much Cindy! More

Friendly, my experience so far with calling in is not good. Hard to connect to a service rep. good. Hard to connect to a service rep. More

Everyone was helpful and nice. Trent Wood was a lot of fun to deal with. When I made the appointment to test drive my truck, Steve Rogers made sure it was there for me! Can’t than Trent Wood was a lot of fun to deal with. When I made the appointment to test drive my truck, Steve Rogers made sure it was there for me! Can’t thank them enough for all their help. Would definitely buy from them again! More

I've been a Randy Marion, Huntersville location customer since 2008, purchasing 2 vehicles from the dealership. I've been very happy with the relationship and only take my truck to Randy Marion for service since 2008, purchasing 2 vehicles from the dealership. I've been very happy with the relationship and only take my truck to Randy Marion for service and it is still running great at 268K miles. More