Randy Marion Buick GMC Truck - Service Center

Chandler Medeiros was the best! ! After being told that I had a warranty that covered everything, Chandler actually explained that I had a warranty that only covered the transmissio ! After being told that I had a warranty that covered everything, Chandler actually explained that I had a warranty that only covered the transmission and my motor mounts. Although, Randy Marion Buick didn't fix my water pump, which was what was wrong, they handled my car with the upmost respect for my vehicle. Thanks again, Chandler!! More

The mileage on the service sheet is wrong! the car was driven 1700 miles between services showing 50000 on the service sheet instead 46224. Now l am getting service reminders to rotate the the car was driven 1700 miles between services showing 50000 on the service sheet instead 46224. Now l am getting service reminders to rotate the tires. Con you stop the notices to rotate the tires? Thank You. . More

Very good service for my appointment and did not have a long wait time, and the staff was very professional. long wait time, and the staff was very professional. More

Everytime I come for service for my GMC the process is easy and everyone is always friendly. easy and everyone is always friendly. More

For the purchase of my 2024 GMC Sierra, Matt put it together professionally, was knowledgeable and honest and actually made the deal happen. I was there for an oil change for my Chevy truck and he turn together professionally, was knowledgeable and honest and actually made the deal happen. I was there for an oil change for my Chevy truck and he turned it into a sale without pressure or being pushy. Nice job. More

I’ve always been satisfied with Randy Marion Buick’s service department. They explain everything, give me all the options and respect my decisions. This visit was for a check engine light that turned ou service department. They explain everything, give me all the options and respect my decisions. This visit was for a check engine light that turned out to be under a conditional recall - only fix it if the vehicle has the issue. I also had a lot of things I wanted done and was advised that some of them were already included in the other things I requested. Saved me hundreds of dollars. More

Always do a great job Finish quickly And the waiting room is always clean I never go anywhere except Randy Marion room is always clean I never go anywhere except Randy Marion More

They were very accommodating when I was very early for my appointment and thorough with he explanation on their work and recommendations for additional work. appointment and thorough with he explanation on their work and recommendations for additional work. More

Got me in for my NC Inspection at scheduled time and got me out in a very reasonable time. Dealership customer lounge was very clean and inviting with the most comfortable chairs that I can remember ever s me out in a very reasonable time. Dealership customer lounge was very clean and inviting with the most comfortable chairs that I can remember ever sitting and waiting in for vehicle service at any dealership ever!! The service representatives were very welcoming and enjoyable to engage with. They made the entire process seamless and easy. More

A one to two hour appointment quickly turned into being there for close to eight hours. They originally misdiagnosed the lack of need to turn of need for brakes. Put new tires on. Went on record and said t there for close to eight hours. They originally misdiagnosed the lack of need to turn of need for brakes. Put new tires on. Went on record and said the alignment took forever because their machine was having issues. The worst part is that after all of this run around, they said they got delayed because they did not have the right lock key for the lugnuts, meanwhile I had it in the toolbox in the truck. When I said that, they said “we don’t want to dig through people stuff”, while when I got in the truck half of the truck was out of place! This included my back seat just completely flipped up. It was one of the worst experiences as a customer anywhere in my life. More