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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
783 Reviews

783 Reviews of Randy Marion Buick GMC Truck - Service Center

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February 14, 2024

Excellent Service. I was welcomed professionally. The technicians knew what my needs were and addressed everything without issue while I waited. More

by JSCOTTREYNOLDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Rockwell, William Brown
February 12, 2024

Customer service was excellent. But really xxxx poor you charge a fee for using a credit card. Due to this I will not be back. I will take my business elsewhere. More

by csullynj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ezeji
February 11, 2024

Great price, great service. Mason did an excellent job in getting us into the sonic. More

by ngjackson1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
February 11, 2024

As always, Hector DeLucca is warm, friendly, and very knowledgeable about my car. He always remembers me and my wife. I would recommend him as an advisor to anyone. More

by fdecker629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector DeLucca
February 11, 2024

I drive 45 minutes to an hour for service at Randy Marion because I get good reception, service, and attention to need. Cindy Vaquez always seeks to be helpful. More

by julian.aldridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Vaquez always attentive to my need. Thorough, helpful.
February 11, 2024

Justin was very helpful and kept me updated on the progress of my service. Thank you! More

by ekf426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin - Service
February 09, 2024

Always a pleasure dealing with Randy Marion service department. Great work and friendly staff always! More

by toconnell35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

I always have a good experience with the staff that oversees the service department but this trip I didn’t like spending two hours of my valuable time waiting to get an oil change and tire rotation! More

by CORRELL.HALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Kenny and all of the Randy Marion Service staff is so friendly and easy to work with. Would not go anywhere else - thank you all for making it so easy. More

by lauren.nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny, William Brown
February 07, 2024

I appreciate their customer service and professionalism. Would highly recommend this dealership to my Circle of friends. More

by ray4374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CINDY VASQUEZ
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