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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.7
460 Reviews

460 Reviews of Randy Marion Buick GMC Truck - Service Center

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July 29, 2023

Had truck in for oil change. Service adviser Hector Delucca suggested 30000 service. Even though service was busy with customers, my truck was finished ahead of promised time. He More

by Lhyerkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Delucca/Service Advisor
July 29, 2023

Poor service and bad communication skills on the payment process and more clarification on work that’s being performed. More

by GLENNWALTERS1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mello
July 28, 2023

Provided an accurate estimate of the cost, perform the repair to our satisfaction, and the car was ready on time. More

by JPTHERRIEN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmelo Romano
July 27, 2023

Justin in service was incredible! He helped me after hours over the phone. Once I got my truck in there he and the rest of the team were too notch from there! More

by Mscheirer83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin in service!
July 27, 2023

Melo is always fantastic in the service department! ! Explaining everything, courteous, and very well informed. More

by upsjimhale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmelo
July 27, 2023

Thank you Melo for all you do for our family and take care of us all the time!!! More

by BPFLYNN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melo
July 27, 2023

Excellent service all the way around, from the second I pulled in until work was completed in a very timely manner. Same with the part I ordered from the parts department. More

by GMILLANNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

I always enjoy dealing with this location of Randy Marion GMC. They are always polite easy to work with and they respect your time. More

by HASCOTT50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Delucca
July 26, 2023

very responsive and great customer service. the service experience will definitely impact my next purchase option. More

by julioivargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

Didn’t have to wait long and very courteous and knowledgeable staff that kept me updated More

by PHILLIPHADDOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Vann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Eslick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Rockwell
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