Randy Marion Buick GMC Truck - Service Center

Everyone was professional and curteous. Justin went the extra mile to make sure my vehicle was safe and ready for inspection. Justin went the extra mile to make sure my vehicle was safe and ready for inspection. More

Was scheduled to have a heated steering wheel retrofit, but was told that the steering wheel was damaged in some way. I waited for approximately 45 minutes before being told this. So, I am to be informed w but was told that the steering wheel was damaged in some way. I waited for approximately 45 minutes before being told this. So, I am to be informed when another steering wheel arrives. They were able to go ahead a get my multigate functioning, and I do appreciate that. More

Absolutely fantastic service, while I live in Charlotte for school most of the year I commute from Greensboro and I refuse to take my truck to any other service shop or dealer. The peace of mind in knowing for school most of the year I commute from Greensboro and I refuse to take my truck to any other service shop or dealer. The peace of mind in knowing that everything will get done in not only a timely fashion, but the right way is something that’s worth every minute of the drive. My family shops exclusively for vehicles at this dealership because of how amazing they have been to us. Cannot recommend them enough. More

Dealing with Hector has been an absolute pleasure. Very professional and honest. Highly recommended. overall great experience Very professional and honest. Highly recommended. overall great experience More

It took 2hrs for an oil change. Explained that "engine light" was on due to recently overfilling gas tank (2nd time). Service Agent said they would assess and reset. Not done. Explained that "engine light" was on due to recently overfilling gas tank (2nd time). Service Agent said they would assess and reset. Not done. More

Kenny was awesome! Made my experience positive. Also let me know about different products and how they price match tires! Found that helpful! Made my experience positive. Also let me know about different products and how they price match tires! Found that helpful! More

Cynthia has always been by service advisor and has been the best to work with. the best to work with. More

Very quick service and great staff. I would highly recommend the service department. Cindy was great! I would highly recommend the service department. Cindy was great! More

Kenny Caldwell did a terrific job as usual. He always takes good care and is very timely and communicates great. He always takes good care and is very timely and communicates great. More

All staff inside service area and inside showroom were polite and courteous. I enjoyed the prompt attention to my concerns. polite and courteous. I enjoyed the prompt attention to my concerns. More