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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
767 Reviews

767 Reviews of Randy Marion Buick GMC Truck - Service Center

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December 06, 2023

Service Managers and Service Reps have never let us down. Will continue to service vehicle here! More

by TBHUKILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2023

Kelly Caldwell and service manager Chris Brannen have persisted in addressing issues with the infotainment system that have plagued my 2019 Buick Regal Avenir since new. Although still unresolved they co More

by iteachflyin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Caldwell
December 04, 2023

Quickly serviced vehicle so I could safely take my car on a trip. Very helpful and professional More

by mpeck4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

My service advisor & the service department did an excellent job with our first service on our Buick Encore. Thanks for your attention to our needs & care of our car. More

by Ken Rethmeier
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

Always courteous, respectful, professional staff who really care about your needs. Justin Ezeji and all the service consultants exemplify this kind of commitment to excellence. More

by RONCARTHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ezeji, Cynthia Velasquez.
December 02, 2023

I needed immediate service to diagnose and replace a gas powered vehicle battery. Cindy took care of everything promptly and courteously. More

by carolynpeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Vasquez
December 01, 2023

Everyone at the dealership was friendly and helpful. My service appointment was completely more quickly than I expected. I will return to this dealership! More

by joan.bakarich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

It was great to work with Justin; he answered all my questions and made sure I was taken care of. More

by PAUL.UNGUR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
November 30, 2023

Everything went as told , service on time . Well pleased with the word preformed. No complaints More

by BOBCSPIVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Each visit is met with excellent communication both before and during the service. Speedy service and quality of work. More

by rightrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
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