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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
783 Reviews

783 Reviews of Randy Marion Buick GMC Truck - Service Center

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December 08, 2023

All staff inside service area and inside showroom were polite and courteous. I enjoyed the prompt attention to my concerns. More

by MARKREAVES11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
December 08, 2023

Very quick service and great staff. I would highly recommend the service department. Cindy was great! More

by aclowe01
Recommend Dealer
Yes
Employees Worked With
Cindy
December 07, 2023

Hector, my service contact, is a customer-focused professional who is easy to work with. More

by JSHAW9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector-Service
December 07, 2023

Good experience. Provided transportation for me. Communication was good. I would recommend this dealer for quality service.. More

by cockerhams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

I came in with a funny noise from my front axle area. They diagnosed a differential problem as well as a transmission problem. All was fixed and covered under warranty. More

by GHOMBROEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Caldwell
December 06, 2023

Service Managers and Service Reps have never let us down. Will continue to service vehicle here! More

by TBHUKILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

The service dept are very Courteous and knowledgeable. They keep me posted on the status of my truck. More

by BUBBA.WALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny/Service
December 04, 2023

Kelly Caldwell and service manager Chris Brannen have persisted in addressing issues with the infotainment system that have plagued my 2019 Buick Regal Avenir since new. Although still unresolved they co More

by iteachflyin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Caldwell
December 04, 2023

Quickly serviced vehicle so I could safely take my car on a trip. Very helpful and professional More

by mpeck4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

My service advisor & the service department did an excellent job with our first service on our Buick Encore. Thanks for your attention to our needs & care of our car. More

by Ken Rethmeier
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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