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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
791 Reviews

791 Reviews of Randy Marion Buick GMC Truck - Service Center

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December 01, 2023

It was great to work with Justin; he answered all my questions and made sure I was taken care of. More

by PAUL.UNGUR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
December 01, 2023

Everyone at the dealership was friendly and helpful. My service appointment was completely more quickly than I expected. I will return to this dealership! More

by joan.bakarich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Everything went as told , service on time . Well pleased with the word preformed. No complaints More

by BOBCSPIVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Each visit is met with excellent communication both before and during the service. Speedy service and quality of work. More

by rightrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
November 28, 2023

Excellent customer service both when you buy and afterwards for service appointments. Everyone is always courteous and professional. More

by RockyMtn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Caldwell - 5 stars
November 28, 2023

The service I received was very good. The issue I have is the cost, I feel I need to shop around for more competitive pricing. More

by ad819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Caldwell
November 28, 2023

From second I walked in I knew I was in great hands. Kenny was so fantastic and helpful and listened to all my concerns! Very glad I made the appt. More

by VSCHAFSTALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny! 5 stars
November 27, 2023

The staff was courteous. In regards to correcting the issue on the vehicle, no progress was made. The vehicle parking sensor(s) continues to alert the driver at random moment More

by JGALLEGO2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
November 24, 2023

Very professional and courteous service from Justin and the entire service team. Thank you Mark More

by MARKREAVES11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Brown
November 24, 2023

Christine was courteous and helpful. They resolved my problem no questions asked. The problem was defective parts provided by dealer so they took care of it More

by richcusimano49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine
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