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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
767 Reviews

767 Reviews of Randy Marion Buick GMC Truck - Service Center

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September 03, 2023

The team was Flexible, kind, professional. Even when a mistake was made the team owned it and corrected things quickly More

by daniel.brewton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip, Cindy
September 03, 2023

I had an appointment for a oil change at 10:30 on my 2018 GMC Sierra, and when I went out to start my truck it wouldn't crank. I immediately called GMC and notified them what was going on, and they said I co More

by toreid52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

Ken kept me up to date with the progress of my repair. On time -AAA professional service- they care about the customer More

by LJCARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
September 03, 2023

Very efficient appointment. In and out in less than an hour. Cindy took good care of me. More

by PGUSTYONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Vasquez 5 stars
September 02, 2023

I got my appointment time wrong but they graciously worked me in and I was very pleased to say the least. More

by CRYNOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
September 02, 2023

The teams professionalism and knowledge is amazing and I would recommend this dealership to others. More

by aknox3278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Vazquez
September 02, 2023

Pulled in and no one greeted my wife. She had to seek out help. They were all seated behind counter. Also the 3% surcharge for credit cards is insulting. We already pay more to tak More

by sault56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ezeji was great. We normally deal with Kenny or Hector.
September 02, 2023

Misleading quote was setting up appointment. Along with long wait time for simple oil change. More

by WHITE1RODEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

I always have a terrific experience at Randy Marion. Excellent service and they always do a terrific job! More

by JWARNER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Everyone was friendly and dedicated to providing me with the best service. Outstanding communication with everyone. More

by CHINAPRINCESSMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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