Randy Marion Buick GMC Truck - Service Center
Huntersville, NC
767 Reviews of Randy Marion Buick GMC Truck - Service Center
The team was Flexible, kind, professional. Even when a mistake was made the team owned it and corrected things quickly Even when a mistake was made the team owned it and corrected things quickly More
I had an appointment for a oil change at 10:30 on my 2018 GMC Sierra, and when I went out to start my truck it wouldn't crank. I immediately called GMC and notified them what was going on, and they said I co GMC Sierra, and when I went out to start my truck it wouldn't crank. I immediately called GMC and notified them what was going on, and they said I could still come in once I was able to get my truck jumped. Once I arrived at 12:00pm they were all so nice and understanding as usual. They checked my battery and indeed my battery was bad. The manager gave me different prices on the batteries they had in stock, and was very helpful. They're always straight forward and honest at all times, and I appreciate that! More
Pulled in and no one greeted my wife. She had to seek out help. They were all seated behind counter. Also the 3% surcharge for credit cards is insulting. We already pay more to tak She had to seek out help. They were all seated behind counter. Also the 3% surcharge for credit cards is insulting. We already pay more to take our car to a dealer so adding 3% to the bill makes me want to start going to Woodies. More
Misleading quote was setting up appointment. Along with long wait time for simple oil change. Along with long wait time for simple oil change. More
I always have a terrific experience at Randy Marion. Excellent service and they always do a terrific job! Excellent service and they always do a terrific job! More
Everyone was friendly and dedicated to providing me with the best service. Outstanding communication with everyone. the best service. Outstanding communication with everyone. More