Randy Marion Cadillac of Jacksonville

James helped us from 200 miles north of Jacksonville when we developed car problems on I 95 South. He made our problems solveable and while we were stressed coming into Jacksonville we felt he would be very we developed car problems on I 95 South. He made our problems solveable and while we were stressed coming into Jacksonville we felt he would be very good to us. We were driving a 05 Deville Caddy which had 120,000. miles on it and the transmission was failing fast. We were coming to Jacksonville so our daughter could play in a Nature Valley Golf Tournament at Sawgrass and did not need this car problem. James promised a fast eastimate of what waa wrong with our car and called us Friday with the bad news that the cost to repair the car was more than we were willing to spend on it and recommended your Salesmen Chuck Motes to us. Chuck is a very good salesmen, not pushy but wanting to help and willing to go the extra mile for us. My wife and I discussed various options --- towing the car back to Raleigh, junking the car, called Car Max, and purchasing a car from Claude Nolan and Chuck. We decided to purchase a used car and Chuck had several cars in our price range and we met Sat. morning to pick one out. We discussed each car with Chuck and made our choice -- wish I could afford another Caddy !!!!! Well the paper work went very quickly and Susie ( cant remember her last name -- very sorry ) did the paper work and we signed everything in a very short time. Claude Nolan is very lucky to have three employess as good and customer caring as these are. I am sure these three are part of the reason why this Cadillac Dealership has been in business over 100 years. Thanks again for all your help in our time of need. My daughter did come in 4th place in the golf tournamnet and we are very proud of her. Pete Davison More

I called the Claude Nolan dealership after checking their web page in search of a new car. I first spoke with Sterling the internet person who set me up with Steve Terbruggen. I made an appointment to co web page in search of a new car. I first spoke with Sterling the internet person who set me up with Steve Terbruggen. I made an appointment to come in and look at the CTS sedan on Friday of the same week. The car was exactly what I wanted and Mr. Terbruggen was very courteous throughout the entire experience. I would highly recommend Claude Nolan to anyone wishing to purchase a car. Jane Pelham More

Nancy is a person that helps every time you come in the service department,if you need someone to take care of any problems she knows how to solve them. She is the best.She has never failed to do her part service department,if you need someone to take care of any problems she knows how to solve them. She is the best.She has never failed to do her part on every little matter. You can tell she is concerned about our well being.THANKS NANCY! More

Steve Terbrueggen was our salesman,he went above our expectations,answered all questions that we had. also he set our ON STAR service for us and help us with BLUETOOTH setting which was very new to us. expectations,answered all questions that we had. also he set our ON STAR service for us and help us with BLUETOOTH setting which was very new to us. we could not have asked for a better or more gracious person.He was very helpful and attentive.Treated us like we were important and for this WE THANK YOU STEVE! More

I had a wonderful experience buying my first Cadillac at this dealership and Mr. Steve Groner provided me with very useful information on the vehicle. He was extremely helpful in showing me how to use the n this dealership and Mr. Steve Groner provided me with very useful information on the vehicle. He was extremely helpful in showing me how to use the navigation system on the car and took the time to set up my OnStar and XM radio. It was great to speak and do business with an experienced salesperson who knew what he was doing. The whole experience was great overall. More

We appreciated the courteous, prompt and knowledgable assistance we got from Chuck. We tend to have a lot of questions, he answered all that he knew immediately and researched any others. We felt comfo assistance we got from Chuck. We tend to have a lot of questions, he answered all that he knew immediately and researched any others. We felt comfortable at the dealership. This was our first Cadillac, prior to this we have purchased BMW and Lexus mostly. After owning our Escalade for a while, we are very happy with the comfort of the ride and reliability it provides. It was a good choice for our needs. More

One of the best dealerships I've been too in years due to the Friendliness and knowledge of Steve Groner Thanks Steve job well done. the Friendliness and knowledge of Steve Groner Thanks Steve job well done. More

Thank you Steve for your exceptional job in selling us our first Cadillac. You are an OUTSTANDING and knowledgeable salesman. Sincerely, Bob and Patty Curran our first Cadillac. You are an OUTSTANDING and knowledgeable salesman. Sincerely, Bob and Patty Curran More

Our experiance at Claude Nolan Cadillac was easy and fun. Steve was a down to earth great salesman. I love to joke around and he was right with me. I would buy a car from him again. It was actually fun Steve was a down to earth great salesman. I love to joke around and he was right with me. I would buy a car from him again. It was actually fun More

I had bought my 5 series BMW five months ago from Claude Nolan Cadillac, at that time Steve Groner (Sales Consultant) really did a great job to complete the transaction. Tow months ago I had an accident wit Nolan Cadillac, at that time Steve Groner (Sales Consultant) really did a great job to complete the transaction. Tow months ago I had an accident with my car that wasn’t my fault, the other car's insurance company suggested doing the repairs in one of their repairing shops, but I insisted to complete the work in Claude Nolan Cadillac Collision Center, I wasn’t wrong, John Keith from the first moment took care of everything and within a limited time my car been completely repaired with perfect condition. John Keith, thank you. You really did great job and I appreciate your standing to help with a smile each time I visited Claude Nolan Cadillac Collision Center. More