Randy Marion Cadillac of Jacksonville

David was incredibly knowledgable on every aspect of the car we chose. He was patient and kind and never rushed us through our bargaining experience. He offered quality care for us as customers and went the car we chose. He was patient and kind and never rushed us through our bargaining experience. He offered quality care for us as customers and went the extra mile by following us home to pick up our trade in and teaching me all of the "bells and whistles" on the car. Wonderful to work with! Susie in finance tried to make the signing experience as painless as possible. She was friendly and very sweet. She even waited outside with me while David filled my new car with gas and we had a lovely conversation. She was delightful! More

We loved our experience at Claude Nolan Cadillac. William did not pressure us to buy and was very honest and up front with the SRX I test drove. We ended up buying it on the spot. He didnt bring in another did not pressure us to buy and was very honest and up front with the SRX I test drove. We ended up buying it on the spot. He didnt bring in another sales person and try and double team us into buying!!! When it was time to sign the paperwork Susie and Bruce were great!!! 15 minutes and we were done. Had our keys and out the door!!! When it comes time to buy again....I will be back!!! Thanks guys for a great buying experience. More

First it starts out you have to write 250 character or more than it will not accept your view. Nancy for me replaced a great guy in the service field. Some say no one will replace Jan Richert. You wo more than it will not accept your view. Nancy for me replaced a great guy in the service field. Some say no one will replace Jan Richert. You won't. he was one of the best. than comes this chicken farmer from the competered from across the ocean. (St John's River) To top it of a woman in pants and acts like what she is doing. Hello!! Nancy does and really blew my mine on how well she handles me as I am going to talk in the first person. She not only know the product but she has that big adjective chrisama. hope the have a spell checker here. Great she onboard. It that the same as a part of the crew. So Nancy do what you do and Santa Sleigh will always be serviced, primed and ready to Rock and Roll!! Thanks Girl you got it. SantaClem (alais Ray Clemmons World Famous) More

John Smith has been an excellent service consultant. We have been doing business with Claude Nolan for many years and have had excellent service. The consultants have always been friendly and helpful in e have been doing business with Claude Nolan for many years and have had excellent service. The consultants have always been friendly and helpful in every way. Service has been completed within a short time. The consultant tells us exactly what to expect and will come to us when they find something else when checking the car before doing it. Would not go anywhere else for service. More

Excellent service, always greeted in a friendly manner, never a problem with any service to date. I always go directly to John Smith as he has always assisted me since my move to Jacksonville from Seattle. never a problem with any service to date. I always go directly to John Smith as he has always assisted me since my move to Jacksonville from Seattle. Will definitely purchase my next car from CN. More

They were very friendly, willing to show off their cars, ready to go the extra mile to get our business, took the time to follow up with a call after our visit, were not pushy,and let you know that our vis ready to go the extra mile to get our business, took the time to follow up with a call after our visit, were not pushy,and let you know that our visit was important to them. They had a good mix of the car we were looking for and were willing to give us the best deal possible. More

Always a pleasure to taking my CTS-4 in for service. I am treated like family and everyone is extremely friendly and helpful. I will continue to be a loyal customer for years to come and will purchase my am treated like family and everyone is extremely friendly and helpful. I will continue to be a loyal customer for years to come and will purchase my next CTS from them as well. My service adviser, Nancy Germano is very knowledgeable, helpful and goes above and beyond when it comes to customer service. Thank You! More

I went in for a recall on my 2009 CTS and had my 15,000 mile check-up. Nancy is friendly, helpful, & charming. I was offered rides but did not need them. She was also concerned about my driving in some bad mile check-up. Nancy is friendly, helpful, & charming. I was offered rides but did not need them. She was also concerned about my driving in some bad weather coming in that afternoon, but the car was ready early, so I missed the storm. I wish the check-up had been cheaper, but don't we all! More

It was a pleasure working with Steve Terbrueggen at Claude Nolan Cadillac in Jacksonville Florida! Steve was very professional - He's the best Salesman I have ever had at this dealership! Clau Claude Nolan Cadillac in Jacksonville Florida! Steve was very professional - He's the best Salesman I have ever had at this dealership! Claude Nolan Cadillac is the only dealership I trust for Sales and Service! More

James has worked with me since I bought my Cadillac, 3-1/2 years ago. He is very easy to talk to and listens and actually "hears" what I am saying about any given concern. Lots of people listen, but 3-1/2 years ago. He is very easy to talk to and listens and actually "hears" what I am saying about any given concern. Lots of people listen, but very few actually HEAR! The service at Claude Nolan is terrific - your car is ready at the promised time. When I wait for service, I enjoy the comfortable waiting area. At one point about 3 years ago, I had the need to use the body shop and I must say that Lorrie McDermott was very helpful and when I got my car back, I could not tell that work had been done. This is a great dealership, from the salesman from whom I purchased the car (Steve Terbrueggen) all the way through James, whom I see most frequently. For me, James is the "FACE OF CLAUDE NOLAN CADILLAC"! More