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Randy Marion Chevrolet Buick Cadillac

Mooresville, NC

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rated
809 Reviews
Call Dealership (704) 235-6648

220 W Plaza Dr

Mooresville, NC

28117

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809 Reviews of Randy Marion Chevrolet Buick Cadillac

February 09, 2024

Very nice employees, did a great job on Buick, had it done in a quick manner More

by carman.trivette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Rockwell, Brian Simmons
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February 09, 2024

Slow to respond if they respond at all. Having trouble even fixing the truck that is warranty. Constant issues. Glad to sell you a truck but service has been well below par. More

by SCRIB11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robyn in service has been an issue. Tim was also an issue but he is gone., Megan Rockwell, Brian Simmons
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Feb 12, 2024 -

Randy Marion Chevrolet Buick Cadillac responded

We are sorry to hear your experience with us was not a positive one. Your information has been forwarded to the manager for further review!

February 09, 2024

Great customer service. Faster than planned. Nice facility. Friendly staff. Good snack selection. Clean bathrooms. More

by JOHNEMOYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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February 09, 2024

It was a nightmare! Car sat for 22 days for them to diagnose the headlight assembly needed to be replaced. The lack of communication was so horrible that one day I was a More

by amissa83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve, Megan Rockwell, Brian Simmons
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Feb 12, 2024 -

Randy Marion Chevrolet Buick Cadillac responded

We are sorry to hear your experience with us was not a positive one. Your information has been forwarded to the manager for further review!

February 08, 2024

Jackie was great as usual. Took all day to get my truck back which was too long. More

by Tommaupin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Haitt
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February 08, 2024

Maintenance oil change done but settings not changed so Looks like oils still need to be changed. Took longer than expected for dealer to receive new tires so I had to pick up car and bring back. More

by nsowards1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Van
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February 08, 2024

I am a VA resident buying a car in NC and this dealership was very helpful with the process. The people I dealt with couldn’t have been nicer. More

by hurt2u
Recommend Dealer
Yes
Employees Worked With
Madison
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February 08, 2024

The salesman Jarron did a great job helping me find my car. I love the car. More

by lisaminton4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarron Mullins
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February 07, 2024

Andre was professional & courteous. He answered our questions and was extremely helpful. The finance manager was organized and polite. More

by Marksrichards1986
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Reid
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February 07, 2024

Great follow through and do what they say, Sudy was the best salesman you could ask for. Second Suburban I bought from them and will be the third. More

by FISH9012
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sudy and the finance guy.
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