Randy Marion Chrysler Dodge Jeep Ram of Salisbury

Sales/service Had issues with the sale dept. something they didn't disclose be papers were signed. Anyway let's talk service. Made an appointment for warranty work Had issues with the sale dept. something they didn't disclose be papers were signed. Anyway let's talk service. Made an appointment for warranty work on Wednesday for Friday. Get there Friday at 07:30, the time of appointment and was told we had to wait for the warranty place to open at 8am for approval. Wait, it was known before hand what was needed, so why wasn't the call for approval made on Wednesday, or Thursday? Nice enough service dept, think they need some organization. Will post likely go someplace(Hendricks Jeep concord) for any other work. More

David Neal is very knowledgeable, ask for him From start to finish David Neal really took care of my car buying experience. I let him know I have never owned a Dodge not to mention I never drove From start to finish David Neal really took care of my car buying experience. I let him know I have never owned a Dodge not to mention I never drove a challenger before. He took the time to show me the car inside and out. He even assisted me in getting the car home. On the way Back to the dealership with him he took the time to answer all my questions I had. Not to mention there was a full tank of gas in the car. Once again I can’t say enough as to how happy I was with the knowledge and the sales professionalism of David Neal. Thank you very much More

Francis Thayil was courteous and efficient Francis Thayil Helped me tremendously when I was buying my car. I have only bought one other car at a dealership and it was a fiasco. But not so with Francis Thayil Helped me tremendously when I was buying my car. I have only bought one other car at a dealership and it was a fiasco. But not so with Francis. He made sure I was completely comfortable and then got down to business efficiently, but was totally courteous throughout the process. he explained carefully the buying process to me and suggested ways to go about it more effectively. It was a quick and gentle process and I was in there and back out with a new car in no time. I highly recommend Francis Thayil at Gerry Wood Automotive. More

Best place ever to buy a car Brandon cummings is the best salesman I know he will take his time and find you the car that meets your needs he looked for well over a year for a car Brandon cummings is the best salesman I know he will take his time and find you the car that meets your needs he looked for well over a year for a car for me. Once this car fell into his lap he could not wait to show It to me bc he knew I would fall in love with it and I have. Gerry wood Chrysler jeep and dodge is really the best place ever to buy a car!!!!!! More

My husband and I had a very good experience with Gerry Wiod Frances our salesman was very helpful. He did everything possible to make our car shopping a breeze. He really patient with me while I was trying to d Frances our salesman was very helpful. He did everything possible to make our car shopping a breeze. He really patient with me while I was trying to decide on which car I liked. He asked about our family and was very professional. More

buying a used truck Brandon Cummings did a wonderful job .He was very knowledgeable about the truck as well as my trade. I would recommend him to anyone who is looking to Brandon Cummings did a wonderful job .He was very knowledgeable about the truck as well as my trade. I would recommend him to anyone who is looking to buy! More

Very informative with excellent answers for every question! Jimmy was very knowledgeable and helpful! Came in to buy a preowned but was shown the benefits of a new Jeep! Great vehicle and price! Not only rec Jimmy was very knowledgeable and helpful! Came in to buy a preowned but was shown the benefits of a new Jeep! Great vehicle and price! Not only recommend Gerry Wood but definitely Jimmy Yelland! Living and breathing body of knowledge! Big asset to Gerry Wood team!!! More

Quick and Easy with Great Service I recently purchased a 2007 Honda Ridgeline from Gerry Wood and had a great experience. Our salesperson was Francis. He was very friendly and super he I recently purchased a 2007 Honda Ridgeline from Gerry Wood and had a great experience. Our salesperson was Francis. He was very friendly and super helpful to get the price where we needed it. We would recommend them to anyone. More

Vehicle repair Lou was very understanding and helped us with the car. Explained that as soon as they knew what was wrong he would call us. He called and told us tha Lou was very understanding and helped us with the car. Explained that as soon as they knew what was wrong he would call us. He called and told us that they needed to order the part and the car would be ready the next day. It was ready the next day and he called, Thank you Lou it was nice doing business with you More

Love my Jeep! Stephen our salesman, Stephen in finance, Shawn and Rodney all did a great job. Didn’t beat around the bush on my trade offer, got to a good price on Stephen our salesman, Stephen in finance, Shawn and Rodney all did a great job. Didn’t beat around the bush on my trade offer, got to a good price on the new Jeep i was buying quickly. I slept on the decision and they made everything go super smooth the next day. Couldn’t ask for a better experience. Had been dealing with Keffer Jeep a couple times before Gerry Wood, it is definitely worth the drive for better service. Highly recommended! More