Randy Marion Ford Lincoln

From start to finish, this was the most positive car buying experience I have ever had. When we arrived to the dealership for our scheduled test drive, the 2026 Ford Explorer Platinum was ready and wait buying experience I have ever had. When we arrived to the dealership for our scheduled test drive, the 2026 Ford Explorer Platinum was ready and waiting for us at the front entrance, as was our Sales Professional, David Holman. After taking a brief test drive, I requested to be given the out the door, paid in full price, and stated that I did not want to discuss financing. In less than 10 minutes I was given that price, and my request to not try to influence me into financing the purchase was honored. I was shocked, but pleasantly surprised, to discover that the price advertised on the dealership's website was indeed the true price. The majority of dealerships will show the list price of a basic vehicle, while showing photos of a fully loaded one so that they can pull the old bait and switch tactic. David was very knowledgeable, personable, and very easy to work with. After completing the initial part of the paperwork with David, we were taken to John to complete the process and to go over extended warranty options. We chose the Platinum level warranty to go along with the Explorer Platinum. Finalizing paperwork was quick and painless, and John was also extremely knowledgeable in answering our questions, and very friendly. I left the site briefly to secure my cashiers check for payment, and upon my return from the bank, David was waiting with my new vehicles keys in hand. He accompanied me to the car and assisted me in doing the initial set up of the system. The entire process, from the time we arrived at 9:30 for our test drive, to David congratulating me on my purchase once he had directed and helped me with set up, took less than three hours. I am truly impressed and will be recommending Randy Marion Statesville to anyone that I know in need of a vehicle, and will tell them to ask for David Holman to be assigned as their Sales Professional. More

Great experience. Everyone was very helpful and professional. Sales, finance, all of them. Test drive was a real decision maker. Everyone was very helpful and professional. Sales, finance, all of them. Test drive was a real decision maker. More

Was very pleased with the service that I received . Treated very well. Will go back. Treated very well. Will go back. More

David was amazing. He know what he was doing and helped me greatly. I was very impressed with the way I was treated the finance officer was amazing g as well. Thank you He know what he was doing and helped me greatly. I was very impressed with the way I was treated the finance officer was amazing g as well. Thank you for helping me find the truck I needed More

Sarah W. went above and beyond the call of duty to get me a test drive in the exact vehicle I was looking for. The finance team then beat the interest rate o went above and beyond the call of duty to get me a test drive in the exact vehicle I was looking for. The finance team then beat the interest rate of my credit union. Can't say enough about the folks at Randy Marion Ford Statesville. Top notch folks! More

Can’t say enough about all the staff so professional and knowledgeable, service was very prompt and in a very timely manner!!! knowledgeable, service was very prompt and in a very timely manner!!! More

Bill Hulchanski was wonderful and made purchase of 2022 Lincoln Aviator (loaded) an easy and blessed transaction. Even received pennies from heaven after purchase! 94-year-old Mom loves heated, cooled, mas Lincoln Aviator (loaded) an easy and blessed transaction. Even received pennies from heaven after purchase! 94-year-old Mom loves heated, cooled, massaging seats after test riding in most luxury cars in Tidewater, VA. Drive to Randy Marion in Statesville, NC, well worth the drive. Alec was great, efficient with our paperwork and answered important questions. The drive home was amazing. Thank you, Randy Marion, for making an amazing memory for us! More

Pick up a delivery was spot on! Adam did a great job as our service advisor. Adam did a great job as our service advisor. More

Visiting area from out of state and had issues with car. The service team was very helpful and accommodating. Highly recommend this dealership! The service team was very helpful and accommodating. Highly recommend this dealership! More

Brought in coupon for 59. 99 , they forgot to start with, then wanted over 100.00 still , when I got upset they decided almost 90.00 was as good as they could do with and 59.9 99 , they forgot to start with, then wanted over 100.00 still , when I got upset they decided almost 90.00 was as good as they could do with and 59.99 coupon 🤬 nothing extra was done ! Doesn’t make sense . More