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Randy Marion Ford Lincoln
Statesville, NC
224 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 224 reviews
October 25, 2021
very inefficient and slack. they sold me a luxury PORSCHE 3 months ago with and the title was not clean. they are avoiding me and no one could give me clear answers as to my tag/registration was unavailable 3 months ago with and the title was not clean. they are avoiding me and no one could give me clear answers as to my tag/registration was unavailable and they did not offer any help to resolve the matter. I have to figure out my title was not clear from lender instead of the salesman being honest. I have since spoke with NC DMV and they have no record of my purchase and stated the dealership never submitted any information and told me to contact NC License & theft inspector which I have done! It’s a shame they are not trustworthy and fraudulent!! I expect this from buy here/pay here lots not Randy Marion. The finance manager and title secretary were just as useless and they lied and said the general manager would be in contact…ALL LIES!! I would NEVER RECOMMEND this dealership as a place to buy a used car. they are slack as xxxx and inefficient and not very helpful. i would give 0 stars if i could!!! More
by Mfostermd
Employees Worked With
Hunter oliver
October 04, 2021
Absolutely terrible! Salesmen thought he could sell me a new truck, via text! Three times I asked for information on the truck and never received anything! I brought another truck from another Ford dealer w new truck, via text! Three times I asked for information on the truck and never received anything! I brought another truck from another Ford dealer with a salesman that cared! More
by peterrabbit760
Employees Worked With
Megan Rockwell
September 23, 2021
Highly recommend - from looking to purchasing - extremely helpful! Answered all of our questions right away. They also sent us the pictures we asked for. They even picked us up from the airport. We would bu helpful! Answered all of our questions right away. They also sent us the pictures we asked for. They even picked us up from the airport. We would buy from here again. More
by Rick Donna
Employees Worked With
Josh
September 15, 2021
Randy Marion Ford had the trucks in stock and ready for delivery that I was looking for. Excellent inventory and very friendly and helpful staff. delivery that I was looking for. Excellent inventory and very friendly and helpful staff. More
by bbaria
Employees Worked With
Russel Oliver Mike Gurley
September 05, 2021
I got few auto generated emails, each time from a different person. No one has answered any of my questions, this has been a complete waste of my time, can't imagine they sell many cars this way. different person. No one has answered any of my questions, this has been a complete waste of my time, can't imagine they sell many cars this way. More
by N
Employees Worked With
Dawson Sipes, Wendy Netherton, Megan Rockwell
August 06, 2021
I have been going to Randy Marion Ford Lincoln dealership since retiring and moving here sixteen years ago. I keep going back because of the great service and friendly folks that have looked out for me. since retiring and moving here sixteen years ago. I keep going back because of the great service and friendly folks that have looked out for me. More
by fldmail
Employees Worked With
Cody Brewster
July 07, 2021
Professional staff and very clean and nice facilities… Great service. All services provided where done in a timely manor..Car returned washed and interior cleaned. Nice service. facilities… Great service. All services provided where done in a timely manor..Car returned washed and interior cleaned. Nice service. More
by Rivahrun
Employees Worked With
Megan Rockwell
June 30, 2021
The service is professional and punctual. The customer service staff are helpful and friendly. The maintenance checks for the car were reviewed. Great service experience. service staff are helpful and friendly. The maintenance checks for the car were reviewed. Great service experience. More
by MikeJ
Employees Worked With
Tyler
