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Randy Marion Ford Lincoln

Statesville, NC

4.4
222 Reviews

1030 Gateway Crossing Dr

Statesville, NC

28677

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Showing 222 reviews

May 09, 2021

I bought the car to get serviced around 4 pm., thinking I’ll get it the next day. Less than 2 hours it was ready. More

by sreginald781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rockwell
May 03, 2021

Guy ran late to meet us. despite the fact that he'd told us to come to Ford dealership, receptionist insisted we go to used car lot. so we went back across I77 to meet him, still late. so we left. Truck was More

by masonmenagerie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember Josh???, Megan Rockwell
May 02, 2021

customer service friendly staff I would highly recommend customer service friendly staff I would highly recommend this dealership. Chad sigman the sales manager when out of his way to make sure to deal wen More

by Raybpainter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad sigman, Megan Rockwell
April 29, 2021

If I can avoid it, I will never take my car there again. Very dissatisfied and disappointed with their overall service. Unwilling to fix my car or help with what the real problem is. More

by educ8em2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chet
April 18, 2021

I love my F150 and it’s ride.But...Service to correct a I love my F150 and it’s ride. But...Service to correct a rear camera and its software was not handled well. A defect known on the day of delivery too More

by Peter McCabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rockwell
April 05, 2021

vehicle service was done on time and no issues,staff very friendly and the new facilty is state of the art.would reccomend for all your sales and service needs More

by rp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rockwell
January 31, 2021

First class service and very safe experience dropped off truck at schedule appointment and picked up when it was supposed to be ready with no issues More

by jaycg316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Brewster
December 31, 2020

Best vehicle purchase ever. One good thing about Covid. I was able to deal with Keith Davenport online. Communication via email went smooth. Once we agreed on price, I was in and out in record time. Tha More

by lrhawley
Recommend Dealer
Yes
Employees Worked With
Keith Davenport
December 15, 2020

My experience with the sales team and Randy Marion was exceptional. Who thought buying a car could be so much fun. Love my car, Chris Guthmann More

by cguthmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Greco
December 11, 2020

My experience thus far is been spectacular. Buying a car from Chris Owens and knowing that Eric Lubner was going and has always taken care of my needs at such a high professional level. Outstanding service More

by celoomis44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric lubner, chris owens
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