
Randy Marion Ford Lincoln
Statesville, NC
Filter Reviews by Keyword
By Type
Showing 222 reviews
Guy ran late to meet us. despite the fact that he'd told us to come to Ford dealership, receptionist insisted we go to used car lot. so we went back across I77 to meet him, still late. so we left. Truck was us to come to Ford dealership, receptionist insisted we go to used car lot. so we went back across I77 to meet him, still late. so we left. Truck wasn't even detailed. We never saw it... nor him. Wasted time. Him being late was OK but that nobody else cared is what bothered us the most.. We thought we were coming to LOOK at the actual truck. More
customer service friendly staff I would highly recommend customer service friendly staff I would highly recommend this dealership. Chad sigman the sales manager when out of his way to make sure to deal wen customer service friendly staff I would highly recommend this dealership. Chad sigman the sales manager when out of his way to make sure to deal went through Chad sigman the sales manager when out of his way to make sure to deal went through. More
If I can avoid it, I will never take my car there again. Very dissatisfied and disappointed with their overall service. Unwilling to fix my car or help with what the real problem is. Very dissatisfied and disappointed with their overall service. Unwilling to fix my car or help with what the real problem is. More
I love my F150 and it’s ride.But...Service to correct a I love my F150 and it’s ride. But...Service to correct a rear camera and its software was not handled well. A defect known on the day of delivery too I love my F150 and it’s ride. But...Service to correct a rear camera and its software was not handled well. A defect known on the day of delivery took about 3 months and 2 trips to the dealer to fix. More
vehicle service was done on time and no issues,staff very friendly and the new facilty is state of the art.would reccomend for all your sales and service needs friendly and the new facilty is state of the art.would reccomend for all your sales and service needs More
First class service and very safe experience dropped off truck at schedule appointment and picked up when it was supposed to be ready with no issues truck at schedule appointment and picked up when it was supposed to be ready with no issues More
Best vehicle purchase ever. One good thing about Covid. I was able to deal with Keith Davenport online. Communication via email went smooth. Once we agreed on price, I was in and out in record time. Tha I was able to deal with Keith Davenport online. Communication via email went smooth. Once we agreed on price, I was in and out in record time. Thanks Keith. More
My experience thus far is been spectacular. Buying a car from Chris Owens and knowing that Eric Lubner was going and has always taken care of my needs at such a high professional level. Outstanding service from Chris Owens and knowing that Eric Lubner was going and has always taken care of my needs at such a high professional level. Outstanding service department, and sales team. More