Randy Marion Ford Lincoln

Professional From Top To Bottom I took my wife's 2016 MKX in for service on what I believed was a short, involving the power seats and steering wheel abilities. My first point of con I took my wife's 2016 MKX in for service on what I believed was a short, involving the power seats and steering wheel abilities. My first point of contact was Nate at the service bay. He greeted me with a smile and hello, and from that point on they treated me like I was the only customer in the service department. Kurt, Nathan and Heidi all went above and beyond what I was expecting to keep me informed on the issues and getting it repaired. I even got a car wash which was greatly appreciated. I will continue to bring all three of my vehicles to them for service. They treat my cars like they own them. Thanks guys! More

Great people, service, and product Service department is great!! They always get us scheduled when it is convenient for us, promptly provide the service, and get us on our way. Service department is great!! They always get us scheduled when it is convenient for us, promptly provide the service, and get us on our way. More

Highly Recommend We cannot think of any area of our visit, purchase or delivery of our New 2019 F250 SD XLT where ALL involved didn't go above their call to provide us We cannot think of any area of our visit, purchase or delivery of our New 2019 F250 SD XLT where ALL involved didn't go above their call to provide us with EXCELLENT & OUTSTANDING service. When Randy Marion says "we'll beat anyone's" deal you can count on it. We went out of our way to go there and they went out of there way to make our dream deal a reality. More

Great dealer to work with! Thanks to Nick Moore for the special attention he does for his customers! Also thanks to the service technician who worked on my truck. They show extr Thanks to Nick Moore for the special attention he does for his customers! Also thanks to the service technician who worked on my truck. They show extremely care and cleanliness with their service. More

Drive one hour to get vehicle serviced. Only dealership I feel comfortable with servicing my vehicle. Live over one hour away but keep making the drive because of the way I am treated by thi Only dealership I feel comfortable with servicing my vehicle. Live over one hour away but keep making the drive because of the way I am treated by this dealership. Advisor is great! More

Total service Had a regular total service . Oil change tires and fluid levels . Was wanting a detail but there was not time . I was a little disappointed on that bu Had a regular total service . Oil change tires and fluid levels . Was wanting a detail but there was not time . I was a little disappointed on that but over all service was good . The car was even delivered to my husband at work . Thanks More

Friendly staff and quick to address our issues. Always kept us informed as we waited for truck to be built. Also best price around for sure and quick to address our issues. Always kept us informed as we waited for truck to be built. Also best price around for sure More

Excellent service and price. They have always been competitive on components and service. Would definitely recommend this dealership especially their Service Lane Manager Kurt. They have always been competitive on components and service. Would definitely recommend this dealership especially their Service Lane Manager Kurt. Pickup and delivery service is definitely a plus. More

New vehicle I have bought 3 new cars at your dealership was serviced by your salesman Don Scott he was very professional and helpful in getting me in the right ve I have bought 3 new cars at your dealership was serviced by your salesman Don Scott he was very professional and helpful in getting me in the right vehicle that met my needs. More

Ranger Lariat purchase I was thinking I wanted to purchase a 2019 Ford Ranger pick up but I was not ready to deal with all the aggravation that goes with it. Boy was I surp I was thinking I wanted to purchase a 2019 Ford Ranger pick up but I was not ready to deal with all the aggravation that goes with it. Boy was I surprised!! Lee Arnold, the best salesperson I've ever dealt with, sure eliminated all thoughts of aggravation from the word go. I had in mind the vehicle specifications I wanted. To find the one exactly like you want is sometimes difficult. Lee sit me down and listened to my every vehicle wish and He and the Randy Marion Ford dealership family went into search mode. I also used their program that give you an idea what they will say your trade in is worth. I'm very happy with my new 2019 Ford Ranger Lariat and have had many people ask about it and tell me how great it looks. If you're in the market for a new or used vehicle, I highly recommend you call the Randy Marion dealerships in Statesville and ask for Lee Arnold!! I bet you won't be disappointed! More