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Randy Marion Ford Lincoln

Statesville, NC

4.5
233 Reviews

1030 Gateway Crossing Dr

Statesville, NC

28677

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Showing 233 reviews

May 16, 2019

Great Service Done Quickly I was on time for my appointment; so was the service manager; they serviced my car rotated tires in less than 1 hour. Very courteous & postive Great e More

by none
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Brewster, Megan Rockwell
April 12, 2019

My Escape So far I have enjoyed the Escape what little I have driven it. I only regret not getting a CD player, but that is not a big thing. More

by Melba654
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug,Wendy
April 11, 2019

great service Nick Moore always does a great job having my vehicles serviced.Very friendly people to work with. they always keep me updated on any extra service th More

by gt 40 ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
russel oliver, Megan Rockwell
March 21, 2019

Great service They do what they say. Always courteous and prompt I wouldn’t go anywhere ‘s else, why, because this where I purchased my Escape and when it’s time More

by Jimbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt
March 18, 2019

Very good !!!! I actually had two great salesmen Don Scott and Sarge both very pleasant. I did most of my business over the phone. we had everything lined up spent l More

by Joe Knox 77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Scott, Sarge???
March 12, 2019

Rough Start This is an edit of an earlier review in which I experienced a rough start on the process of purchasing a used vehicle. I originally gave this dealers More

by G2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad, Brad, and Thomas
March 08, 2019

Sales staff goes beyond expectations We found the car we were looking for on Cars.com and called the dealership right away. James Ford waited for us to get there from SC instead of leavin More

by Betty T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Ford, Megan Rockwell
February 26, 2019

Great Service Everyone starting with the sales staff were very knowledgeable and helped us make a good choice.We have purchased many new cars in our life but Randy More

by Ralph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Jones, Erin Miller,and others
February 04, 2019

Very disappointed with the way you are dealt with I had a very poor interaction with the used car manager. I could go on and on. I've been in the auto business myself my entire lifetime and this was j More

by unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sales and manager
January 08, 2019

Knowledgeable of the service I requested I called several local Ford Dealerships looking to price a repair job that is fairly common on the F-150. There is a known Technical Point Bullentien More

by CaroF150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Moore