Randy Marion Ford Lincoln
Statesville, NC
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I bought a new Ford Transit from there. Immediately I started having engine issues. I discovered they had over filled my engine oil. Draining the excess out didn't fix the problem. I contac Immediately I started having engine issues. I discovered they had over filled my engine oil. Draining the excess out didn't fix the problem. I contacted my sales person about it. I scheduled a time to have them fix it. I run an HVAC business and it's costly for me to empty all tools and parts from the van to take it there. They said it would take two or three days. After five days of sitting at their service department, I went and picked it up. They never looked at it. It is now having transmission issues, ignition issues, an AC issue and a door alarm issue. I've emailed them and they won't respond. Apparently, they only care about the sale and not about service. I plan on contacting Ford directly. More
Ordered a truck with the dealership. The pickup process was great, took the time to explain all of the features. Completing the paperwork was simple. Everyone at this dealership was The pickup process was great, took the time to explain all of the features. Completing the paperwork was simple. Everyone at this dealership was very nice. More
Words can’t express how grateful we are to Randy Marion Ford helping us with the recent purchase of our new Ford Maverick. We love it! We have worked with this dealer in the past and always received the Ford helping us with the recent purchase of our new Ford Maverick. We love it! We have worked with this dealer in the past and always received the BEST service. Special thanks to Roger, John and Chad! The Reilly’s More
I had my 22 F250 in for state inspection and they found a leaking rear main seal. They immediately jumped on it and fixed the problem all under warranty. Fantastic job! leaking rear main seal. They immediately jumped on it and fixed the problem all under warranty. Fantastic job! More
Gabe was the best service advisor I have ever had. His boss, Tyler is a great help as well. Blake and Rocco were also very nice individuals and are willing to help and I even test drove a Lincoln with His boss, Tyler is a great help as well. Blake and Rocco were also very nice individuals and are willing to help and I even test drove a Lincoln with Scottie who seems like a very nice young man. More
They always provide professional service from start to finish. We appreciate the communication along the way and the help from the service staff. Our vehicles are well maintained due their attention to de finish. We appreciate the communication along the way and the help from the service staff. Our vehicles are well maintained due their attention to detail. More
