Randy Marion Subaru

When I brought my car in for service I was informed that the service would take all day. Without requesting a loaner car, I was kindly provided one. I appreciated the consideration of my time and schedule. the service would take all day. Without requesting a loaner car, I was kindly provided one. I appreciated the consideration of my time and schedule. I received regular updates by my service advisor, Tom Gilbert. The customer service is excellent. More

Josh Elliott was a great salesman. Easy to work with, well versed with vehicle and no high pressure sales tactics. Overall, very enjoyable experience. Easy to work with, well versed with vehicle and no high pressure sales tactics. Overall, very enjoyable experience. More

Excellent customer service- amazing services - very comfortable waiting area with all the amenities you would want and clean large restrooms- timely service and outstanding staff! comfortable waiting area with all the amenities you would want and clean large restrooms- timely service and outstanding staff! More

The service advisors and quality of service are fantastic. The dealership gets a ding because they add a fee for credit card transactions. The Marion family is comfortable enough without having to fantastic. The dealership gets a ding because they add a fee for credit card transactions. The Marion family is comfortable enough without having to pass a fee on to customers. More

Our second time in 4 years leasing and buying, both wonderful, easy experiences! Great staff!! Can’t say enough good about it. Would not go anywhere else. wonderful, easy experiences! Great staff!! Can’t say enough good about it. Would not go anywhere else. More

Professional, timely, honest, helpful easy to deal with tech savvy knew product well. Enjoyable visit. tech savvy knew product well. Enjoyable visit. More

Great experience. John was helpful in aiding us in selecting our new Forester and working with us through the process. Was able to close within about 2 hours. John was helpful in aiding us in selecting our new Forester and working with us through the process. Was able to close within about 2 hours. More

My experience was so positive! From the sales staff to financing I never felt out of the loop or out of control. Everyone was so friendly! From the sales staff to financing I never felt out of the loop or out of control. Everyone was so friendly! More

I was traveling alone from WV to SC when my Subaru broke down. It was late in the day on a Thursday before a holiday weekend. I was very distraught. They worked me in without hesitation to look at my car an down. It was late in the day on a Thursday before a holiday weekend. I was very distraught. They worked me in without hesitation to look at my car and concluded a problem with the transmission. They had completed my repair in time for my return trip back home. I can’t say enough how much this meant to me. They could have easily said they were booked and not able to look at or repair my car. Which was exactly what I encountered with a dealership I stopped at before Randy Marion Subaru. I was actually laughed at and told they couldn’t even look at my car for 2weeks at this other dealership. Randy Marion employees all treated me with compassion, respect and true professionalism. A special shout-out and THANK YOU to Tom Gilbert and Hailey McCann as well as the mechanics who got me back on the road. More

The entire staff, especially Jon Foley and Keely Murphy, were especially kind and helpful. They made the necessary adjustments to make sure I left with the vehicle I wanted and within my budget. were especially kind and helpful. They made the necessary adjustments to make sure I left with the vehicle I wanted and within my budget. More