Randy Marion Subaru
Mooresville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Carson was a pleasant professional to work with, and his follow-up is outstanding! We had to bring our car in on a flatbed, and the staff was outstanding. We had it professionally brought to the dealership follow-up is outstanding! We had to bring our car in on a flatbed, and the staff was outstanding. We had it professionally brought to the dealership, and Carson handled everything. More
Great inventory. Didn’t mandate dealer add-ons. Knowledgeable sales personnel. Attractive and neat facilities. Didn’t mandate dealer add-ons. Knowledgeable sales personnel. Attractive and neat facilities. More
The service and sales teams have been very courteous and helpful. I certainly will tell my friends, thank you helpful. I certainly will tell my friends, thank you More
. Aaron Forness was very polite and accommadating and was able to book an appointment for me the same day I called. I also very much appreciated the courtesy pick up and return of my car since I am disabled able to book an appointment for me the same day I called. I also very much appreciated the courtesy pick up and return of my car since I am disabled. Aaron did inform me that that, while installing a fog light, the housing cracked. I asked him to order another. When my car was returned to me later that day, the housing was hanging down almost touching the road. That was unacceptable so I called and left a message for Aaron. The next day the new housing piece arrived and was installed, but the price was astronomical. Aaron said he quoted me the price the day before, but I do not remember that at all. I realized that I should have asked myself. Aaron seems like a very nice youg man and I'm sure he will work out of this learning phase. As I said, I REALLY appreciated the pick up and drop off, but I have a few suggestions for the 2 (very polite) young women who did this. It is understandable that they want to be comfortable and safe while driving my vehicle, so I do not mind if they make adjustments for that. However, PLEASE have them return all the changes back the way they were. I had to readjusted the seat height, the height of the steering wheel, BOTH side mirrors, the review mirror, the radio station, AND the partridge in the pear tree!. Actually, my shoulders won't let me reach up and change the rear view mirror so I have to have someone else help me. I will definitely be back for service and minor repairs. I see this recent experience as a "one off". More
On my way to Durham from Asheville, the tire warning light on my 2026 Subaru Crosstrek Hybrid came on. I pulled into a place to get air but the air pump did not seem to be adding air to the tire that w light on my 2026 Subaru Crosstrek Hybrid came on. I pulled into a place to get air but the air pump did not seem to be adding air to the tire that was low. Because I had been in for service at a Subaru Dealer recently I decided to find the closest Subaru Dealer to have the tire cheked. I called your Dealership and your staff said to come in but did not warn me to drive slowly so I drove quickly to reach your place as soon as possible and the tire was too bad to repair. Your staff had to put on a new tire which I paid for. Service was quick and I got back on the road to complete my trip. to Durham. The next day the new tire was almost out of air. I contacted the Subaru Dealer in Durham and they put me in touch with a Towing service to take my car to their dealership. The Durhan Subaru checked the tire and found that a valve for the new tire had not been attached correctly which was causing the tire to lose air. The Durham Dealership fixed the valve and I made the trip back to Asheville and no low air warnings came on and the tire has maintained the proper amount of air. Your staff was courteous, efficient, and helpful but one small mistake caused me additonal time that resulted in my getting home later than planned and having to miss a planned event the evening of my return home. I did not have to pay for the towing or the work done at the Durham Subaru Dealer because of the policy I have on my Subaru. I understand mIstakes happen. I do not remember the names of all the people I dealt with so I cannot rate them. Everyone I personally dealt with was great. The only issue was the mechanic who replaced my tire needs to learn to be sure this does not happen again. More
Mark Wilburn is an outstanding service representative who is customer friendly, knowledgeable, and helpful. Scheduling is always easy. is customer friendly, knowledgeable, and helpful. Scheduling is always easy. More
Everything was great We drove from Burgaw NC to pick the care up. All the paperwork was done online. We went through the setup and paid for the car made it home the same day the care up. All the paperwork was done online. We went through the setup and paid for the car made it home the same day More
Wonderful dealing with the Randy Marion Subaru team. Thanks to Josh and the whole team for finding us the perfect car Thanks to Josh and the whole team for finding us the perfect car More
nothing to say that was not asked as a question. great service working with Jacob. great service working with Jacob. More
This will be my fourth Subaru purchased from Randy Marion Subaru. I think that speakes volumes about my opinion of the sales and service staff of this dealership. Subaru. I think that speakes volumes about my opinion of the sales and service staff of this dealership. More






