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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,439 Reviews

1,439 Reviews of Randy Marion Subaru - Service Center

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August 12, 2023

Timely puck up and return. Very friendly employees. Great service. No pressure for unneeded services. More

by KELLROY88
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante , Tom Gilbert, Kathryn Ransom
August 12, 2023

I brought my Outback for routine service, without an appointment. The car was serviced promptly, Mr. Wilburn kept me informed throughout the process. I have been impressed with Randy Marion ever since More

by MICHAEL1508.MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

They did a great job and did it quickly. There was a nail in one of my tires that I didn’t even know was there. More

by TINAN230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
August 12, 2023

Great staff at this service center! Can rely on their attention and drive to excel More

by jsaxena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
August 11, 2023

Every time I go in I am greeted with a smile from each employee! Whether it be in the sales department or the service department! More

by gerimoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
August 11, 2023

Great service as always. I had to make a later appointment because of a job opportunity. They were great with that. Coming back next month for my inspection. Waiting room More

by sclayton002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
August 11, 2023

Very friendly staff. The easiest car buying experience ever. We were treated respectfully and no pressure. I feel we were dealt a really good deal. We paid a lot less More

by buddyandco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua.
August 11, 2023

As always the best Subaru service around, the staff is always professional and great to work with!!! More

by VMAXV61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Technician, Tom Gilbert
August 10, 2023

Got more than I expected for on the detailing job that they did. The money I spent was well worth every penny. Kathryn from customer service is probably the best communicator I’ve worked with at a dealers More

by SE2200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
August 10, 2023

Service shop treated me very well. Also the shuttle service was great. I am not super happy with my ongoing battery issue but it does not reflect on dealership. I still love my Subaru More

by JSORIA2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
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