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Mark Wilburn
Mark Wilburn at Randy Marion Subaru

Mark Wilburn

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
756 Reviews
4.9

756 Reviews

Write a Review

756 Reviews of Mark Wilburn

August 01, 2026

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Employee Rating

The Randy Marion Subaru staff provided excellent customer care and service of my vehicle in a timely manner. More

by anne.lowrance
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Recommend Dealer
Yes
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Aug 01, 2026

Randy Marion Subaru responded

Thank you for sharing your five-star review. We're pleased our team delivered great customer care and prompt service for your Subaru. Mark appreciates the opportunity to assist you and is glad everything went smoothly.

July 19, 2026

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Quick service, good people and reasonable prices. It was easy to schedule a time to come in. More

by CES9705
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jacob McMillen

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Jul 19, 2026

Randy Marion Subaru responded

Thank you for choosing us for your Subaru Outback service. We’re glad scheduling was simple, our staff was friendly, and you found the prices reasonable. We look forward to helping you again.

July 19, 2026

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Very efficient. Courteous. Workmanship was very good. Kept me informed throughout the repair process. Thanks More

by swonuke
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness, Jacob McMillen

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Jul 19, 2026

Randy Marion Subaru responded

Thank you for letting us know the Forester service was efficient and that our courtesy and workmanship stood out. Keeping you informed is important to us and we’re pleased it made a difference. We look forward to helping with your Subaru needs again.

July 06, 2026

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The master techs are knowledgeable. All staff are helpful and ready to assist with any questions I had More

by ZACHWITTERBUSINESS
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Recommend Dealer
Yes
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Jul 06, 2026

Randy Marion Subaru responded

Thank you for sharing your experience. We’re glad our master techs could address your service needs on your Subaru Forester and that Mark and the rest of our staff were able to answer all your questions. We appreciate your feedback and look forward to assisting you again.

July 06, 2026

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Always attentive and helpful. Not sure which person in service department helped us but as always they were informative. We drive from Greensboro to get this kind of service. More

by momrteach
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Recommend Dealer
Yes
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Jul 06, 2026

Randy Marion Subaru responded

Thank you for making the trip from Greensboro for service on your Subaru Forester. We’re delighted our team was attentive, helpful and kept you informed. We look forward to continuing to support you and your vehicle in the future.

July 03, 2026

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Outstanding service team! We have leased a couple of cars from them and they always deliver. More

by rrbaker540
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Keeley Murphy, Jacob McMillen, Carson Fogarty

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Jul 03, 2026

Randy Marion Subaru responded

It’s wonderful to know our service team consistently meets your expectations. We’re glad your Subaru Forester received outstanding care and that your leasing experiences have been so positive. We look forward to assisting you again whenever you need us.

July 01, 2026

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Mark is great! He is always pleasant and professional. Fast service! I went to lunch with a friend and the service was done before we finished lunch. More

by kmcknutson
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Recommend Dealer
Yes
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Jul 01, 2026

Randy Marion Subaru responded

It’s wonderful to hear that Mark was pleasant and professional. We’re glad your Subaru Forester was ready so quickly you could finish lunch without waiting. Thank you for choosing us for your service.

July 01, 2026

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Mark in the service center is awesome. I would not have my Subaru Ascent serviced anywhere else as long as he is there. His communication is great and he gives fair and upfront quotes on w More

by chrissymwrn
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Recommend Dealer
Yes
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Jul 01, 2026

Randy Marion Subaru responded

Glad to hear Mark provided clear communication and upfront quotes. Thank you for trusting us with your Subaru. We look forward to serving you again.

June 29, 2026

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Always exceptional customer service! The service department made sure to fit me in before a long trip, and they were very professional, knowledgeable, and kind. More

by KSTEPHENS0806
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 30, 2026

Randy Marion Subaru responded

We’re glad we could prepare your Subaru Legacy for your trip on short notice. Mark and the service team appreciate your kind words about our professionalism and knowledge. Safe travels and we look forward to serving you again!

June 29, 2026

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Employee Rating

Always excellent and friendly service, as well as knowledgeable. Mark squeezed me in for an oil change and tire rotation. More

by ah572000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 29, 2026

Randy Marion Subaru responded

It’s great to know our team provided friendly and knowledgeable assistance, and that Mark could fit you in for your Subaru Forester’s oil change and tire rotation. We appreciate your continued trust and look forward to serving you again.

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