Mark Wilburn

Service scheduled for 3 hours service, wrong tires ordered or received, had to drive to Mooreseville 3 different times. Then didn’t even complete all the service that was supposed to be done. Wanted m ordered or received, had to drive to Mooreseville 3 different times. Then didn’t even complete all the service that was supposed to be done. Wanted me to drive back home and come back the next day so they could complete the service that wasn’t done. The entire time they were playing the blame game, I didn’t know about the oil change service. Well it was in the computer a week ago when service was scheduled and also written on the drop off envelope. Totally dissatisfied with the entire encounter More

by FCPARAMEDIC Verified Customer Verified Customer

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Mark was great. Very personable and kind. He explained the service issue with my oil pan, the warranty and gave me the use of a loaner while car was being serviced. Very personable and kind. He explained the service issue with my oil pan, the warranty and gave me the use of a loaner while car was being serviced. I live several hours away and do not like the subaru dealership in my area and will make the drive to come to Randy Marion subaru dealership. Thank you. More

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Always great to work with Aaron and the others at Randy Marion Subaru! Thanks very much! Marion Subaru! Thanks very much! More

by sacsound58 Verified Customer Verified Customer

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Thank you for taking the time to make sure my car is prepared for travel . Appreciate mark prepared for travel . Appreciate mark More

by KATHYISOM Verified Customer Verified Customer

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Thorough, friendly, and very helpful. So now, is that the 15 words I needed yet? So now, is that the 15 words I needed yet? More

by lilync69 Verified Customer Verified Customer

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Mark always takes such good care of us! ! We love our Subaru, and Randy Marion. ! We love our Subaru, and Randy Marion. More

by innbofurniture Verified Customer Verified Customer

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The staff is outstanding welcoming and seem to truly care about you and your time .This is why I keep coming back about you and your time .This is why I keep coming back More

by WALTLIEBERT Verified Customer Verified Customer

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I’ve come here for years now with my 2014 subaru and never had any issues. I don’t know much about cars but they are always so kind and understanding and help me understand without making it complicated never had any issues. I don’t know much about cars but they are always so kind and understanding and help me understand without making it complicated. Mark is my favorite guy at the subaru dealership! More

by peachyromance Verified Customer Verified Customer

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Once again, Carson put a lot of time into making sure that everything was taken care of on my Solterra. He researched a possible software update and found that we were already up-to-date on that situati that everything was taken care of on my Solterra. He researched a possible software update and found that we were already up-to-date on that situation. The needed part was ordered and installed, and we were given a loaner to use while the vehicle was in the shop. More

by nortone1072 Verified Customer Verified Customer

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Everyone at the dealership is a pleasure to work with. From the service department to the sales department very employee is courteous and professional. From the service department to the sales department very employee is courteous and professional. More

by rennphyllis Verified Customer Verified Customer

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