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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,314 Reviews

1,314 Reviews of Randy Marion Subaru - Service Center

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June 22, 2023

Tom did a great job of getting my problem looked at despite being swamped. He was able to suggest alternate solutions. Made sure I was able to get to my appointments and work. More

by ARTSFINETEXTILES
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 22, 2023

Randy Marion Subaru always has the best service. The people who work there are prompt, informative, and knowledgeable. It's always a pleasant experience. More

by LISA113902
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Michael Coffee, Kathryn Ransom
June 22, 2023

Was very professional and kept us informed. Excellent service. Would totally recommend him to our friends. More

by JCQGOOFY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2023

I have had my cars serviced at RM Subaru for 5 years and I am really pleased with the service for my Forester and Outback cars. The Service Managers are polite, courteous and professional, More

by BWALTER49
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Kathryn Ransom
June 21, 2023

Excellent work done in timely matter very positive with the work.Kept me posted on everything! More

by DEBBIEDO15
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
June 21, 2023

Excellent service from welcome to payment. Prompt welcome, great updates, all work explained completely and the candy is a lovely surprise when leaving. Subaru has the BEST people working in s More

by CRESCOWEN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
June 21, 2023

Got my car in quickly and performed all the service I requested. Also gave me the Costco auto program discount. The service department is open until 8pm which is a big plus. More

by SSPRINGER1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
June 21, 2023

Clean reception area with coffee and snacks and Wi-Fi. Friendly staff and an awesome service advisor Tom Gilbert who keeps me up to date with whatever service my car requires. More

by DINARMAR10
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 21, 2023

Clean reception area with coffee, water and snacks, friendly staff and great service advisor! Didn't have to wait too long for my vehicle to be ready. More

by DINARMAR10
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 20, 2023

Fast service! Kathryn was awesome and very knowledgeable and helpful.Answered all my questions! Very friendly! More

by pattyallbright
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
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