Back

Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,346 Reviews

1,346 Reviews of Randy Marion Subaru - Service Center

Sort by
December 01, 2024

Everything went well as expected. I was impressed with the mechanic's visual report. Thanks for prompt service More

by LVARLJEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Matos
November 29, 2024

Been using this Dealership for Years. I don't believe I could be more impressed. At this point I trust Mark in Service and consider him as a good friend. You guys have really got it going More

by DAVIDKILGOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Wonderful service center. I do believe the shop rates are too high. The only reason I continue to use this center is because of my service advisor. More

by mdcrowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

See prior review. See prior review. See prior review. See prior review. See prior review. More

by lmmitchell49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Wilburn
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

Had a badly damaged tire. .......Mark found a good fix.....had to have them all replaced as they were OEM and worn. He took care of me and was able to get it done in one day. More

by SNAPKPOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Great customer service. Keep me updated about my car service. Mark, Aaron and Jacob very helpful and knowledgeable. More

by BWALTER49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick McElyea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron and Jacob
November 26, 2024

Excellent,friendly, quick, thorough, low cost. I called w/ a problem at 9, got there at 10, was out by 11. More

by ncbill273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AARON FORNESS
November 25, 2024

Great service! I had an 11:00 am appointment and my car was take back for service as soon as I arrived More

by mkmidowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

The best dealership I have ever done business with. Customer service is excellent and my STI runs flawlessly best car I’ve owned. More

by VERTICALCHAMBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Jessica in the service department was great. She was understanding of my problems and situation and was able to resolve the issues quickly. More

by WREEVES01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
...
24
...